Ratings based on 955 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Functional and practical..
It’s within easy walking distance to the high street so a real good option.
Onsite parking through a private operator but handy and don’t forget to ask for a discount code from reception..
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by HOM, Hotel Management
Thanks for the amazing rating, Ronald john. We hope to see you again and All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 11 Dec 2024
Staff very friendly and helpful, excellent breakfast
Comment from Hotel Management
13 Dec 2024 by Hotel Operations Manager, Hotel Management
Wow, 5/5! Thanks so much, Stephen.All the best, Marleen -
by A verified traveler
Posted 9 Dec 2024
Really impressed! Didn't expect too much other than a be for the night, but what we got was so much more. Rooms were lovely, with comfy beds and a great shower (and all the facilities, ironing board, iron, hairdryer) and Dove products for the shower. Hotel and rooms spotlessly clean, breakfast was fantastic, well laid out and great food. Location was a 10 minute walk into town and parking was easy. We would be back!
Comment from Hotel Management
10 Dec 2024 by HOM, Hotel Management
Wow, 5-stars! Thanks so much, Sue. Thanks for the lovely feedback and we hope to see you again. All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 7 Dec 2024
Very convenient for the Christmas markets and the city centre.
Comment from Hotel Management
9 Dec 2024 by HOM, Hotel Management
Thanks for the perfect rating, PAUL. We hope to see you again and All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 5 Dec 2024
Its unfortunate that a parking space can't be guaranteed for visitors. Its bad enough having to pay in the first place, but to pay upfront with no guarantee of getting what you've paid for is totally unfair!
Comment from Hotel Management
6 Dec 2024 by HOM, Hotel Management
Thanks for the 5/5 rating, Janet. Please feel free to drop us a message so we can discuss this. All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 4 Dec 2024
Easy parking, good location for city centre .
Room itself was basic but clean all you need for accommodation on a shopping trip.
Only 10 minutes easy walking into city centre.
Staff efficient and friendly.
Comment from Hotel Management
4 Dec 2024 by HOM, Hotel Management
Thanks for the perfect rating, Alison. We hope to see you again and All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by HOM, Hotel Management
Thanks for the perfect rating, Silas. We hope to see you again and All the best, Marleen - Hotel Operations Manager.
by A verified traveler
Posted 1 Dec 2024
Nice breakfast but no options of evening meal pizza or goujons and after walking around bath xmas market all day, really didn't want to go out again to eat
Comment from Hotel Management
2 Dec 2024 by HOM, Hotel Management
Thanks for the amazing rating, Andrew. We hope to see you again and All the best, Marleen - Hotel Operations Manager.