Ratings based on 62 Verified Reviews

4.0 out of 5
87% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Hilo

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler from Jacksonville

This traveler left a rating score only Posted 17 Oct 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 26 May 2024
Although there was a typhoon during our stay the staff was very friendly and attentive. When I first entered my room I noticed the toilet water wasn't working. The receptionist had it fixed immediately while we tried the mango grill restaurant. The food was of good proportion. The plating was attractive and the food was delicious. I would definitely book again next time.
5 out of 5
by A verified traveler

Posted 17 May 2024
Nice base to relax, good food and coffee. Very nice people.
5 out of 5
by A verified traveler

Posted 2 May 2024 on Orbitz
To chill and relax with family this is the place. Sunday breakfast buffet was excellent. Breakfast the other days was superior. Staff was there to help, security patrolled regularly, we felt very safe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 21 Nov 2023
I liked that the room was quite large and spacious. It was rather remote and out of the way. I wish the electrical outlets had been 3 prong. I tried to request an adapter but it seemed they only had one and someone else was using it. I ended up pulling the guard plate off and plugging in my laptop using just two prongs. I was a bit worried about an electrical fire, but it ended up working out okay in the end. That was the only issue I experienced there. The staff was very nice and accommodating.
3 out of 5
by A verified traveler

Posted 15 Nov 2023
The room had dead insects on the bathroom and shower rooms….the air condition was noisy at times ….. however the coffee shop just extra ordinarily excellent ….