Ratings based on 265 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
So clean n easy access to anywhere
Comment from Hotel Management
22 Oct 2024 by MK, Hotel Management
Dear Mr. Faisal Mohammed Ali,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 7 Oct 2024
Convenient
Comment from Hotel Management
15 Oct 2024 by MK, Hotel Management
Dear Mr. Dan Lee,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 10 Aug 2024
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Comment from Hotel Management
13 Aug 2024 by MK, Hotel Management
Dear Mr. Kee Huat,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 29 Jun 2024
Walking distance from ferry terminal
Comment from Hotel Management
1 Jul 2024 by MK, Hotel Management
Dear Mr. Kamsan,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel is walking distance from Ferry Terminal. We look forward to providing you with another enjoyable stay.We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 22 Jun 2024 on Hotels
No free parking and the hotel room sink water drainage was slow.
Comment from Hotel Management
25 Jun 2024 by Mk, Hotel Management
Dear Mr. Seah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We regret to hear that some of our facilities did not meet your expectations. Your constructive feedback will certainly be addressed to the management for our improvement.We are looking forward to welcoming you back soon.With kind regards, The Management
by A verified traveler
Posted 31 May 2024
Great hotels on the door step of the ferry terminal.
Comment from Hotel Management
3 Jun 2024 by MK, Hotel Management
Dear Mr. Gerald,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 4 May 2024 on Hotels
Air cond was not cold at all
Comment from Hotel Management
7 May 2024 by MK, Hotel Management
Dear Mr.Seah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We regret to hear that some of our facilities did not meet your expectations. Your constructive feedback will certainly be addressed to the management for our improvement.We are looking forward to welcoming you back soon.With kind regards, The Management
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 8 Mar 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Hotels
Room service was bad first few days
Comment from Hotel Management
23 Feb 2024 by MK, Hotel Management
Dear Mr. Seah,Thank you for taking the time to give us your constructive feedback on your recent stay with us.I regret to hear that some of our facilities did not meet your expectations. Your constructivefeedback will certainly be addressed to the management for our improvement. We are lookingforward to welcoming you back soon.Warm regards,Zest Harbor Bay Batam Management
