Ratings based on 291 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Great stay!
by A verified traveler
Good vibes but not value for money
Posted 19 Aug 2024 on HotelsBook for a 2 Queen bed for 3 adults. According to hotel, they do not hv 2 Queen bed size options. Two adults had to squeeze onto one twin or superior single bed. Toiletries only cater for two, need to request.
by A verified traveler
Worth it
Posted 11 Aug 2024 on HotelsIt was a great stay, had the comfiest sleep. Definitely coming back again.
by A verified traveler
Posted 22 Jun 2024
Beautiful scenery
by A verified traveler
Perfect
Posted 21 Jun 2024 on HotelsHotel was perfect from the time I checked in. This is my 2nd time I am staying in this great hotel
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Posted 16 Jun 2024
Rooms were well kept and clean
by A verified traveler
Posted 5 Jun 2024
I love the tranquility of the vicinity. It was relaxing. I love that it is near to the nature reserve too. The hotel provides shuttle services to the popular malls as well as the nature reserve.
by A verified traveler
Posted 3 Jun 2024
Doesnt feel like a 5star hotel. The facilities are not properly maintained. A good hotel just to sleep. The bed is good
Comment from Hotel Management
4 Jun 2024 by Teezar Mirza - General Manager, Hotel Management
Dear Jennifer Michelle,Thank you very much for your valuable feedback. We reiterate our deepest regret that our hotel and services have not met your expectations.Our honest apologies for the shortfalls you experienced during your stay. We hope we have the opportunity to welcome you back in the future and I remain at your disposal for any further assistance you may need.
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Teezar Mirza - General Manager, Hotel Management
Dear Lim Anonymous ,Thanks for staying with us. We appreciate your feedback! We’d love to be your hotel destination again in the future. We looking forward to welcome you again at Best Western Premier Panbil.
