Ratings based on 526 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Good
Comment from Hotel Management
12 Nov 2024 by DA, Hotel Management
Dear Mr. Damien, Thank you for choosing Swiss-Belhotel Harbour Bay and for great review. Looking forward to your return. Regards, Management Team
by A verified traveler
Posted 10 Nov 2024
Great service and staff. Clean location, close to ferry terminal
Comment from Hotel Management
12 Nov 2024 by DA, Hotel Management
Dear Mr. Damien, Thank you for choosing Swiss-Belhotel Harbour Bay and for great review. Looking forward to your return. Regards, Management Team
by A verified traveler
Posted 4 Nov 2024
Nil
Comment from Hotel Management
12 Nov 2024 by DA, Hotel Management
Dear Ms. Kai Yun Kate, Thank you for choosing Swiss-Belhotel Harbour Bay. Looking forward to welcome you back soon. Regards, Management Team
by A verified traveler
Posted 10 Sep 2024
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Comment from Hotel Management
30 Sep 2024 by DA, Hotel Management
Dear Mr. Azmi, Thank you for sharing your positive experience with us.We're delighted to hear that you appreciated the hospitality of our staff and found our location convenient for your business transit. We look forward to welcoming you back on your next visit.Warm regards,Regards, Management Team
by A verified traveler
Posted 3 Sep 2024
Should upgrade with smart TV
Comment from Hotel Management
30 Sep 2024 by DA, Hotel Management
Dear Mr. Dezmun, Thank you for taking the time to share your feedback with us. Currently we are upgrading our room amnesties including TVs. We hope to have the pleasure of welcoming you back soon.Warm regards,Regards, Management Team
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 4 Jul 2024
Clean and big. Staff are friendly and polite.
Comment from Hotel Management
11 Jul 2024 by DA, Hotel Management
Dear Ms. Jane, Thank you for your recent stay with us at Swiss-Belhotel Harbour Bay Batam and for kind feedback.We are delighted to hear that you found our facilities clean and spacious, and our staff friendly and polite. Your positive comments are greatly appreciated and will be shared with our team.We look forward to welcoming you back in the future.Regards, Management Team
by A verified traveler
Posted 11 May 2024
