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AP Premier Batam

2.5 star property
Family-friendly hotel with a full-service spa and free valet parking

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March 2025

Photo gallery for AP Premier Batam

Lobby
View from property
Sports facility
View from property
Minibar, in-room safe, desk, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Pool
  • Breakfast available

Room options

Similar properties

Lobby

AP Premier Batam

Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, 117 reviews
AP Premier Batam
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About the neighborhood

Map
Jalan Duyung Sei Jodoh, Jodoh River,, Batu Ampar, Batam, KR, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 15 min walk
  • Nagoya Hill Mall - 2 min drive
  • Grand Batam Mall - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Morning Bakery Harbour Bay - ‬10 min walk
  • ‪Golden Palace - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Martabak Har - ‬11 min walk
  • ‪Bakso Gunung - ‬4 min walk

About this property

AP Premier Batam

Family-friendly hotel near Harbour Bay Ferry Terminal
Near Nagoya Hill Mall, AP Premier Batam provides a garden, a playground, and a library. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, The Square, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • A billiards/pool table, a porter/bellhop, and a gift shop
Room features
All 244 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • TVs with cable channels
  • Coffee/tea makers, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 127,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna

Family friendly

  • Free babysitting
  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: IDR 175000.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 127000 per person
  • Rollaway bed fee: IDR 375000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Batam Novotel
Novotel Batam
Novotel Hotel Batam
Novotel Batam Hotel
AP Premier Batam Hotel
AP Premier Batam Batam
AP Premier Batam Hotel Batam

Frequently asked questions

Does AP Premier Batam have a pool?

Yes, this property has an indoor pool.

Is AP Premier Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at AP Premier Batam?

Self parking and valet parking are free at this property.

What time is check-in at AP Premier Batam?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at AP Premier Batam?

Check-out is at noon.

Where is AP Premier Batam located?

This family-friendly Batam hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

AP Premier Batam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 179 reviews" "
Rating 8 - Good. 84 out of 179 reviews" "
Rating 6 - Okay. 46 out of 179 reviews" "
Rating 4 - Poor. 18 out of 179 reviews" "
Rating 2 - Terrible. 5 out of 179 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
shortcomings
one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
Stayed 3 nights in Dec 2017

8/10 Good

Melvin

Liked: Staff & service, room comfort
Hotel condition
The hotel is under renovation. Cleanliness of pool not good.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Sivashankaran

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

2/10 Terrible

upset

Disliked: Cleanliness, property conditions & facilities, room comfort
No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
Stayed 1 night in Dec 2017

6/10 Okay

Goh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2017

8/10 Good

Mostofa

Liked: Cleanliness, property conditions & facilities
Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
Stayed 1 night in Nov 2017

6/10 Okay

James, Singapore

Liked: Staff & service
Nice Hotel Front Desk and Lobby Staff.
Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
Stayed 1 night in Nov 2017

4/10 Poor

kalimuthu

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Xue Ying

Liked: Cleanliness, room comfort
not bad
sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
Stayed 2 nights in Aug 2017

8/10 Good

Manchikanti

Liked: Cleanliness, staff & service, room comfort
The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
Stayed 1 night in Jun 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
The stay was comfortable but the building need some maintenance as you can see it is quite old
Stayed 1 night in Jun 2017

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax Quiet Hotel
Quiet but breakfast very normal.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Mohammad Yusrie

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Astro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SELAMAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It comfort and quite good more dish for Breakfast.

4/10 Poor

Billy, Viet Nam.

Disliked: Staff & service, property conditions & facilities
Nice hotel but poor facilities
This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.

6/10 Okay

Norizuan

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Disappointed, Singapore

Liked: Staff & service
Disliked: Room comfort
Disappointed
I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.

6/10 Okay

Daga

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.

6/10 Okay

Samantha, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Average good weekend
Used to stay in Novotel for my batam trip. The prices is good for a 5 star hotel. But the facilities turn out to be old and no maintenance is taken care off i dont think i will return again Bedsheet and Towel is not white anymore

4/10 Poor

Charles

Liked: Room comfort
Disliked: Cleanliness, staff & service
A class 2 hotel service
Notice that the breasfast spread has reduced its variety of food. The receptionist attended to me was not well train. There is some " screw up" in the admin work. Need to wait for about 20 mins for my room. The even did not offer a welcome while making me to wait. The taxi to the batam center ferry point is too expensive, they should have the same rate in the market From my observations, most guest prefer to use the taxi service from external. ( reminder. Uber n Grab is now all over in batam ? ) ARRANGE TO FETCH FROM THE ARRIVAL PORT WAS NOT FULFILL

4/10 Poor

TC, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as great as other Novotel Hotels
Convenient location. But hotel is very dated. Buffet is ordinary too. Got a room with an apparent "sea view", where in actual fact all we could see was a slimmer of the sea! Would I go back? Very unlikely.

8/10 Good

Ivan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel for those shopping
Everything was fairly good, but the air-con was pretty cold at night though I've adjusted the temperature to 25 degrees. Perhaps during the CNY season, restaurant cant keep up with the food replenishment as well.