Ratings based on 155 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
A
Comment from Hotel Management
14 Oct 2024 by Dian Pratama, Hotel Management
Dear Mr BrandonWarmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best RegardsDian Pratama
by A verified traveler from Kulai
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Dian Pratama, Hotel Management
Dear Mr Kean HengWarmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best RegardsDian Pratama
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Dian Pratama, Hotel Management
Dear Mrs AlvidahWarmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best RegardsDian Pratama
by A verified traveler
Posted 15 Sep 2024
1. The refrigerator in the room remained non-functional even after it was reported.
2. Only one access card was provided, which was inconvenient when I needed to leave the room alone. Without an access card, it's impossible to access the floor unless someone else assists.
3. The breakfast spread was average. Some main dishes were overly salty, and the drinks were excessively sweet.
4. On Sunday, was the most crowded during breakfast. Despite the lack of available seating, hotel guests were not allowed to sit in the exterior areas of the restaurant. Several people, including us, had to wait for seats to become available.
That said, the hotel staff were friendly and did their best to make our stay enjoyable, which we truly appreciated.
Comment from Hotel Management
16 Sep 2024 by Dian Pratama, Hotel Management
Dear Mrs FaradilaThank you for taking the time to share your experiences with us. We genuinely appreciate your detailed feedback as it helps us improve our services.I apologize for the inconvenience caused by the non-functional refrigerator in your room. We are currently addressing this issue to ensure that it does not happen again in the future. Additionally, I would to onformed you that for key additional this based on request.I’m sorry to hear that the breakfast spread did not meet your expectations. Your comments about the seasoning of the main dishes and the sweetness of the drinks will be taken into consideration as we work to enhance our breakfast offerings.We also understand the frustration of not having enough seating during the busy breakfast period. We will review our seating arrangements and policies to improve the overall guest experience during peak times.On a positive note, we are pleased that you found our staff to be friendly and that their efforts contributed to a more enjoyable stay. We will continue to strive to offer the best service possible and hope to have the opportunity to welcome you back in the future.Thank you once again for your valuable feedback.Warm regards,Dian Pratama Front Office Manager
by A verified traveler
Posted 13 Sep 2024
I like the rooms which is spacious and neat with a nice spread of breakfast.
But the staff are not trained to handle customers and during check in was talking and not attending to checking in guest.
Comment from Hotel Management
13 Sep 2024 by Nathan Gea, Hotel Management
Dear Mr. Alex. Warmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,ibis Styles Batam Nagoya
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Dian Pratama, Hotel Management
Dear Mr. Asnawi.Warmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,ibis Styles Batam Nagoya
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Nathan Gea, Hotel Management
Dear Mr Wilson Warmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,
by A verified traveler
Posted 28 Jul 2024
Clean
Comment from Hotel Management
1 Aug 2024 by Nathan Gea, Hotel Management
Dear Mr. Asnawi.Warmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,ibis Styles Batam Nagoya
by A verified traveler
Posted 28 Jul 2024
The sound proofing need to be improved in the hotel. Can hear door closing sound at night.
Location of the hotel has nothing in walking distance
Comment from Hotel Management
1 Aug 2024 by Nathan Gea, Hotel Management
Dear Mr WangWarmest Greeting From ibis Styles Batam Nagoya.Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regardsibis Styles Batam Nagoya
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Nathan Gea, Hotel Management
Dear Mrs. Mabelene.Warmest Greeting From ibis Styles Batam Nagoya.We really appreciate your assessment regarding your visit to ibis Styles Batam Nagoya. we hope your next visit will be as enjoyable as the previous one.Best Regards,ibis Styles Batam Nagoya
