Hotel Golden Gate

3.0 star property
Hotel with free parking, near Nagoya Hill Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Golden Gate

Exterior
Lobby
Lobby sitting area
Desk, blackout drapes, rollaway beds, free WiFi
Breakfast, lunch, dinner served; international cuisine

Reviews

6.6 out of 10

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Duyung Street 1, Komplek Ruko Golden Gate Blok F 1-3, Batam, Riau Island, 29432

What's nearby

  • Grand Batam Mall - 9 min walk - 0.8 km
  • BCS Mall - 20 min walk - 1.7 km
  • Nagoya Hill Mall - 5 min drive - 2.8 km
  • Harbour Bay Ferry Terminal - 6 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 10 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Liang Sandwich Bar - ‬11 min walk
  • ‪Ramenten10 - ‬11 min walk
  • ‪Paradise Restaurant - ‬7 min walk
  • ‪Chop Buntut Cak Yo - ‬11 min walk
  • ‪Coffee Town - ‬12 min walk

About this property

Hotel Golden Gate

Hotel near Nagoya Hill Mall
Near Harbour Bay Ferry Terminal, Hotel Golden Gate provides a garden, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-in, a porter/bellhop, and luggage storage
  • A front-desk safe, free newspapers, and concierge services
Room features
All guestrooms at Hotel Golden Gate include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Golden Gate

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 70000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 70000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Golden Gate Batam
Golden Gate Batam
Hotel Golden Gate Hotel
Hotel Golden Gate Batam
Hotel Golden Gate Hotel Batam

Frequently asked questions

How much is parking at Hotel Golden Gate?

Self parking is free at this property.

What time is check-in at Hotel Golden Gate?

Check-in begins at noon.

What time is check-out at Hotel Golden Gate?

Check-out is at noon.

Where is Hotel Golden Gate located?

Situated in Batam, this hotel is within 1 mi (2 km) of Grand Batam Mall and Nagoya Hill Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 mi (3 km).

Hotel Golden Gate Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Azman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've check in few times at HGG since 2013 and recently 6/11/22 it's such a nostalgic feeling it's still is what it is the staffs friendly as usual. Respect and acknowledgement you'll get by them. It's a nice cosy place to stay and local cuisine are everywhere day & nite nearby. Regards, Azman B.M Singapore Singapore

4/10 Poor

Leong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Maideen

Liked: Staff & service, room comfort
Positive and Negative aspect of Golden Gate Hotel
Well I can't expect too much from this hotel, bcos it only costs me S$9 for a night stay. Room is clean, AC is good, toilet clean with hot shower. But I was quite disappointed bcos there wasn't WiFi access on all floors internet except the lobby. But the biggest plus about the hotel is the amenities - DC Mall is one minute away and abundant of eateries.
Stayed 1 night in Jul 2022

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

8/10 Good

Mayil Vahanan

Liked: Staff & service
Disliked: Property conditions & facilities
Average!
No wifi. Only lobby have wifi. Food very bad. Better remove from offering.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
i like this place because it near to shopping mall and i don't like because everything in it is so old some of the thing os not working properly etc aircon..toilet
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Leong

Stay there regularly no complaints so far so good
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could improve on the breakfast spread

6/10 Okay

priyesh

Liked: Cleanliness, staff & service, room comfort
Internet was bad not work in room had to come to r
Located in busy market place was a bit hard to find rooms ok main issue was internet service very bad won’t work in room have to go down to reception area to get signal
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Television problem
Not good stay as the tv got bad signal and staffs cannot do anything.
Stayed 1 night in Jul 2017

6/10 Okay

Tommy

Value for Money
The suit room was really small.Do not expect too much from breakfast.Overall it was value for money.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
standard hotel for budget price. web site say have coffee making jug but none in the room

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had problem with checkin, hotel didn't have reservation details in their system. But resolved fast. Friendly staff

2/10 Terrible

Kasmah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel with bad service .
The worst holiday that I have encounter with my husband , on my first day check in already bad and what make it worse is my 3 day of holiday , our room have a bad wifi connection and we spend our day with no wifi . I will never book this hotel ever again .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shahreen, Singapore

Liked: Staff & service, room comfort
Satisfactory
Hotel was fairly satisfactory. Don't expect too much for a cheap hotel. Service was good and food was good too

6/10 Okay

Verified traveler

一般的なBクラス・ホテル
WiFiの電波は弱い。 洗面台の水道が押しボタン式で、水を使う時に片手しか使えない。 1Fの部屋は、ロビーやレストラン部分からの騒音がある。