Ratings based on 19 Verified Reviews

3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2022 on Hotels
3 out of 5
by A verified traveler

My personal review.

Posted 31 Jan 2020 on Hotels
The apartment is huge, with 3 bedrooms, living room and kitchen. Near to Nagoya, batam centre and grand mall. Good for family. The downside is that the toilet in the master bedroom was dirty, there was black spots in the bathtub. The whole unit floor was dusty and there were mold in the freezer.
5 out of 5
by A verified traveler

Excellent

Posted 31 Dec 2019 on Hotels
Excellent, convenient and quiet
3 out of 5
by A verified traveler

Posted 3 Dec 2019 on Hotels
The place a bit not well maintain. No door bell. No phone. Air-condition still okay. No microwave.
4 out of 5
by A verified traveler

Value for money

Posted 8 Aug 2019 on Hotels
Overall satisfied with good service but communication in English was not efficient. Suggest for those associates with low command of foreign language should pass the call to the seniors / colleagues with good English to response in a faster way. The location of the Apartment is really not tourist friend area. However the cab services called by the Front Desk Associates are very fast.
5 out of 5
by A verified traveler

Posted 13 Jun 2019
Great experience.. staff nice clean place highly recommend thanks
1 out of 5
by A verified traveler

Posted 7 May 2019
Apartment was ok. Book for 3 units on 27 and 28 April 2019. Request 4 person in a unit but was given 1 queen bed and 1 single bed. The other person have to sleep at the sofa. Tried calling Expedia cannot go thru. Not satisfied with the incident since I'm a loyal customer with Expedia.
4 out of 5
by A verified traveler

Posted 3 Feb 2019
The staff were friendly. The condition of the apartment was good.
4 out of 5
by A verified traveler

Pleasant Comfortable Stay

Posted 23 Jan 2019 on Hotels
Apartment was clean. For the 3 bedroom, the single room has no aircon but only fan. But the single room has a pull-out bed so it can actually occupy 2 paxs. The water supply for the shower is very bad though. If someone flushes the toilet the water supply for the shower will be disrupted. Definitely requires transportation as there is no shops or eateries around there. But there is a mini makan place at the lobby. Restaurant owner Hans was very friendly and food was cheap and good
5 out of 5
by A verified traveler

Very cheap and have 2 rooms and also kitchen.

Posted 20 Dec 2018 on Hotels
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