Ratings based on 406 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Jan 2025
First of all, the staff were friendly and accommodating. In terms of cleanliness, the main areas of the kitchen and bathroom were cleaned well. However, most of the other areas such as lampshades were full of dust and around the patio door were grubby. The balconies could be spruced up too and the outside furniture should be cleaned regularly. The entry door to the rooms were grubby and dented which isn't a nice welcoming to a hotel; first impressions and all that! The hotel WASN'T as described and there was no entertainment in the evening especially during the festive period; it was DEAD! I was unhappy with my first room as its appearance was not up to good standard with damaged furniture and cleaning issues. I was given a key card to a dirty, grubby and dented hotel room! I asked Expedia to move me to a different hotel which they declined. The second room fared a little better. The hotel is in a good location with a supermarket opposite (their alcohol prices are quite reasonable) and neighbouring restaurants. The beach is about a 15 - 20 minute walk. To sum up, this hotel needs MAJOR investment and requires renovation as it's dated and simply not up to par. The reception looks tired and the desk/bar could do with a good clean. It has potential but that's up to the hotel owners to make that change. I discussed all the above matters with one of the hotel managers.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2024
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Staff were very helpful. Our room is large, clean and comfortable.
5 out of 5
by A verified traveler

Posted 9 Dec 2024
I was attending a conference across the street, therefore it was extremely convenient
5 out of 5
by A verified traveler from Oswego

Posted 8 Dec 2024
I rented a 'room' for 2 weeks. It was in effect a 1 Bedroom apartment, complete with sufficiently equipped kitchen, a safe, 2 tv's (which i didn't need), Air conditioned, 2 balconies (1 from the bedroom, 1 from the living room, great for reading on a rainy day), all at a much better nightly rate than the Marriott resort across the street. The location is perfect (in Frigate Bay area): * 5 minute walk across the street to the Atlantic side beach and 15 minute walk to the 'Strip' beach on the Caribbean side. * Taxi stand just down the street (less than 5 min walk) or the hotel calls a cab for you (great on departure day). * The Rams grocery store located in the complex right in front of the hotel has all the basics in produce, dry goods, etc. including cooking ingredients if you need. A lot of the common 'northern' items are available (e.g. i ate the same peanut butter i buy in chicagolan). It's on the pricy side generally but consider that a lot of the merchandise has to be imported, probably in limited quantities. The pool was great. Large enough so as to never be crowded. Plenty of chaises to lounge, with some in the shade when you've had enough sun for the day. They only thing i would point out for improvement is more frequent check and resupply on towels. Best of all, the staff was super friendly at all contact points during my stay. My vacation goal was to unplug and the Royal St. Kitts Hotel was the perfect place to do so. Makes me want to come back.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2024
2 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Management , Hotel Management
Good day Gharish,Thank you for your feedback. Please let us know what we can do to improve for your next visit with us.
3 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Management , Hotel Management
Good day Danila,Thank you. Your feedback is appreciated. Please let me know how we may have exceeded your expectations.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Immaculate grounds clean rooms, and friendly staff.
Comment from Hotel Management
8 Oct 2024 by Management, Hotel Management
Thank you for your kind words.
5 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by Management, Hotel Management
Thank you