Ratings based on 161 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Beautiful property, nice rooms, loved how easy it was to move between the pool and beach. Staff was very helpful. Food at the restaurants was excellent. Really enjoyed our stay.
Our kids did crafts at the kids club for bit while I could workout or sit by the adult pool.
Comment from Hotel Management
16 Dec 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Adrian, Thank you for sharing a rating of your recent stay with us. We are happy to learn our accommodations, offerings and amenities made for a wonderful vacation with your family. We hope to welcome you all again. Best wishes for the holiday season.
by A verified traveler
Posted 24 Nov 2024
great!
Comment from Hotel Management
25 Nov 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Jose,Thank you for sharing a rating of your stay with us. We are thrilled to learn you had a great time, and would be happy to welcome you again in the future.Warmest Wishes,
by A verified traveler from Yonkers
Posted 18 Oct 2024
We loved the property and their staff! Everyone was extremely friendly and helpful 🙏
Comment from Hotel Management
19 Oct 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Lisley,Thank you for sharing a rating of your stay with us. We are delighted to know the hospitality of your team made a positive impact. Thank you for choosing us.
by A verified traveler
Posted 12 Oct 2024
Quiet , beautiful , excellent food and service .
Comment from Hotel Management
19 Oct 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Ken,Thank you for sharing a 5-star rating of your time with us. It is great to learn you enjoyed the tranquility along with our accommodations and offerings. We would be happy to welcome you again.
by A verified traveler
Posted 30 Sep 2024
Though we selected to stay during off season.. some restaurants/activities/shops were closed.. it was a beautiful resort, great food and extremely friendly staff - it was worth the closures..
Comment from Hotel Management
19 Oct 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Stacy,Thank you for sharing a 5-star rating of your stay with us. We are pleased to learn you had a wonderful experience despite seasonal closures. Thank you for choosing us, and we hope we can welcome you once again.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Blerta,Thank you for sharing a rating of your stay with us. Thank you for choosing us, and we hope to welcome you back in the future.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Apryl,Thank you for sharing a rating of your stay with us. Thank you for choosing us, and we hope to welcome you back in the future.
by A verified traveler from Toronto
Posted 2 Sep 2024
Our heartfelt thanks to the whole team at the Hyatt. We loved every minute of our stay. The resort is gorgeous, the rooms large, well appointed and designed and the staff were exceptionally friendly and helpful. We came to St Kitts for a wedding with other guests staying at villas and the Marriott and everyone agreed the Hyatt was an incredible experience. We would love to return with the family again. Special shout out to the staff at the Great House - every one was exceptional.
Comment from Hotel Management
27 Sep 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Amanda,Thank you for sharing a review of your stay with us.We are thrilled to learn the hospitality of our team made your stay truly exceptional, and the accommodations and amenities met your expectations. We would be delighted to welcome you and your family in the future.
by A verified traveler
Posted 30 Aug 2024
This property was amazing. A true spa retreat resort that looks out at Nevis and pretty removed from “the strip”. One of the nicest beaches and pools. Staff is so friendly too.
They do not have an ATM and most of the taxis prefer or “only take” cash. A boat dock right on the property makes a quick day trip to Nevis very easy ($60 round trip).
Comment from Hotel Management
30 Aug 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Noelle, Thank you for sharing a 5-star review of your stay with us. We are delighted to know you enjoyed a relaxing vacation and appreciated the hospitality of our team. Thank you for choosing us, and we would be happy to welcome you again.
by A verified traveler
Posted 12 Aug 2024
This was our 3rd time visiting this property. Celebrated our 20th wedding anniversary. Started the vacation off with a couples massage at the Sugar Mill spa onsite. Chef Aular prepared a fantastic and memorable anniversary dinner for us. Loved it, as always. Friendly staff. Many staff members remembered us from our prior visit last fall and made us feel most welcome. Clean and spacious rooms. Beautiful view of Nevis. Planning on going back as soon as we are able to.
Comment from Hotel Management
30 Aug 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Ioannis, Thank you so much for sharing a review of your stay with us. We appreciate your loyalty, and we are thrilled to have you as part of our family. It is great to learn your milestone anniversary was wonderful, and we eagerly await your return.
