Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Traveling from Canada, we found Basel to be quite expensive. That said, Royal Hotel provided really good value for money. It was professionally run, the self check-in was easy, and being across the street from transit was very convenient. The unit was small, but very clean and as advertised. There were 5 of us (two adults and three teen children) and had a good sleep. It was nice to have a (small) work area too. We'd stay again!
by A verified traveler
Posted 20 Aug 2024
Very loud and the building was shaking throughout the night as the hotel is directly across from the German train station. unsure what bit me overnight (10 bites), but it wasn’t a mosquito.
Front desk was staffed with very welcoming and helpful people! We appreciated the Basel card that provided free transportation and half off museums. Loved the city of Basel, but would not stay here again.
by A verified traveler
Posted 14 Aug 2024
Great experience
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 27 Jul 2024
Very good for family. Parking at train station covered in part by the hotel
by A verified traveler
Posted 22 Jul 2024
Not centrally located, but still convenient
by A verified traveler from Woodbridge
Posted 29 Jun 2024
by A verified traveler
Posted 21 Jun 2024 on Hotels
Very friendly and helpful staff. Room was clean and comfortable with plenty of space. Hotel was centrally located. Staff was helpful with accessing city transportation. Breakfast was nice. Would definitely recommend staying here.
by A verified traveler
Posted 27 May 2024
Not being able to easily leave suitcases at reception , because it’s more like serviced rooms than a hotel was difficult but being able to check in at 12 and access our room straight away was really good .
Comment from Hotel Management
30 May 2024 by royal hotel team, Hotel Management
Dear Helen, thank you for your stay in our hotel and your feedback. Usually the reception is open during the day. We are a rather small hotel and to continue to offer our guests the 15 hotel rooms at an optimal price / performance ratio, we use a simple, modern self-check-in system.It would be a great pleasure to welcome you another time again at the royal hotel. Kind regards, Your royal-Team
by A verified traveler
Posted 12 May 2024
Room was a bit dated and it felt like I was the only guest! No front desk staff in the evening - had to get in outside via a machine which was a little unnerving.
In the morning the front desk attendee was very polite and helpful
Comment from Hotel Management
25 May 2024 by royal hotel team, Hotel Management
Dear Gurjit, Thank you for your honest feedback. It would be a great pleasure to welcome you another time again at the royal hotel. Kind regards, Your royal-Team
