Ratings based on 96 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 15 Dec 2023
Quiet, comfortable apartment conveniently located. Access to all the sites in Basel are easily accessable, either on foot or using the trams stops just steps away. The apartment was spacious and included all the necessary amenities. We particularly appreciated the in-suite laundry after being on the road for some time. Check-in was easy and the staff were very nice and extremely helpful. As eating out in Basel can quickly add up in cost, the kitchen and nearby grocery store were convenient. Highly recommend!
by A verified traveler
A good place to stay
Posted 4 Dec 2023 on HotelsThe place was decent. Nothing special but good value for the price. It has advertised a rooftop terrace which I thought was private. It turns out it was just a shisha bar located on the roof of one of the buildings that contained the hotel. The property is spread across a number of buildings stretching down the street. We also had an issue with our keys one night when we came back they would get us into the building but not into the room. Had to go to reception and call someone to sort it out. Thankfully they have spare keys that can be retrieved after hours if needed.
by A verified traveler from Wellington
Posted 20 Aug 2023
by A verified traveler
Posted 9 Jul 2023
The apartment was very confortable. Large bathroom. Good kitchen. Good location. We like the daily housekeeping. Also the fact that have the refrigerator, iron and hair drier was very convinient.
by A verified traveler
Posted 26 Mar 2023 on Hotels
by A verified traveler
very chic
Posted 26 Aug 2020 on Hotelsthe apartament is located 700 m near the center of Basel, if you want a clean accommodation, you should definitely try this property!
by A verified traveler
Excellent accommodation and amazing staff - 5*
Posted 16 Aug 2020 on HotelsThe accommodation was perfect for us. Clean and comfortable, with a HUGE shower, and such a bonus to have a fridge, freezer and microwave. I must especially mention the lady on reception - she could not have been more helpful with local knowledge, suggestions, vouchers to use the trans for free and her English was impeccable. We would certainly stay here again.
by A verified traveler
Not as on the booking--avoid
Posted 8 Aug 2020 on HotelsVery seldom leave negative reviews however i am really annoyed about this hotel. Booked a large apartment. Described as city views with 2 single beds and a sofa bed. What i got was a cramped small attic room with limited windows and no city view. They had changed my room also from what I had booked to a smaller one with only 1 single bed and a sofa which I had to use as as the second bed for my son resulting in a cramped room as picture. I complained at the time and after. I was advised that my room had been offered to a larger family and the hotel failed to see the relevance that i had actually booked a bigger room. Was also advised that none of the rooms are city view despite the description. Will not be back and avoid this hotel.
by A verified traveler
Inflexible hotel
Posted 20 Jul 2020 on HotelsWe would have needed to cancel our travel plans due to coronavirus, but the property did not show even the slightest flexibility.
