Ratings based on 716 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Aug 2024
We loved the breakfast and the staff attention.
Comment from Hotel Management
31 Aug 2024 by Alexander Dolderer , Hotel Management
Dear LinoskaWe very much appreciate your comments regarding your stay and the breakfast at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager
5 out of 5
by A verified traveler

Posted 18 Aug 2024 on Ebookers
Top class hotel in very convenient location town center.
5 out of 5
by A verified traveler

Amazing

Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Paulina, Hotel Management
Dear Amandathank you for the great feedback.We are happy to hear that you enjoyed your stay with us.We hope to welcome you next time kind regardsPaulina / reception
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Excellent service. Very helpful for our 2 day stay in Basel.
Comment from Hotel Management
13 Aug 2024 by Paulina, Hotel Management
Dear SheilaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Paulina Sell
5 out of 5
by A verified traveler

Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Paulina, Hotel Management
Dear Tonythank you for staying with us in the Pullman Hotel Basel.We are happy to hear that you enjoyed your stay.thank you for the great review.Kind regardsPaulina / reception
4 out of 5
by A verified traveler

Posted 20 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Alexander Dolderer, Hotel Management
Dear GuerganaWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Highly recommended. Good location.
Comment from Hotel Management
1 Aug 2024 by Alexander Dolderer, Hotel Management
Dear KokWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Front Office Manager
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Paulina, Hotel Management
Dear Ben,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler from glendale

Posted 7 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Alexander Dolderer, Hotel Management
Dear TaniaWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager
5 out of 5
by A verified traveler

Posted 6 Jul 2024
The rooms were big and comfortable. Two issues: one is that the arc channels did not have any description, so it was difficult to see what I was watching. The second issue relates to the price of the breakfast in comparison to the quality. The price is equivalent to a dinner meal out, but the quality is slightly lower than expected.
Comment from Hotel Management
13 Jul 2024 by Paulina, Hotel Management
Dear Kin,Thank you for taking the time to share your feedback. All the rooms have QR-code for the channle-list and more information about the hotel.We have increased the breakfast buffet to bring in more variety, we hope the next time you are here you will like it better !We hope to welcome you backSincerely,