Ratings based on 602 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
It’s really close to the Basel SBB station which makes it super convenient. But the sofa bed provided in the room was extremely uncomfortable
by A verified traveler
Posted 18 Sep 2024
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
by A verified traveler
Posted 22 Aug 2024 on Hotels
One of the best novotel i stayed in.
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 18 Aug 2024
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
All good.
Posted 13 Aug 2024 on HotelsEverything was good.
Room ok,bathroom ok.
Breakfast not with huge variety but tasty and fresh.
Location very good near tram station just 5 stops to old city and 2 stops from train station.
The only negative was the mattress and especially pillows which were very hard.
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 11 Aug 2024
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Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
SUPERB HOTEL
Posted 28 Jul 2024 on HotelsIdeal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Slightly overpriced but good hotel and great staff
Posted 18 Jul 2024 on HotelsConveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Comment from Hotel Management
28 Aug 2024 by Your Novotel Basel City team, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
