Ratings based on 386 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Clean, modern room and the hotel was really quiet at night. Breakfast was good with plenty of options. Staff were friendly and helpful. Only negative was the shower gel was running very low and not filled up and only two hangers in the wardrobe which was not enough for our five night stay. Location was ok, not many eating places next to the hotel but only a short walk to the train station where there were great transport links and places to eat. Around 15 minutes to walk to the centre of Basel but there was also a tram stop near the hotel. The hotel gives you a free travel card to use on the public transport around Basel which was great.
Comment from Hotel Management
22 Dec 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear Linsay, thank you very much for taking the time to write us a review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon! Yours sincerely, Ibis Styles Basel City
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear Mrs Lowell, thank you very much for your kind comment. We will be happy to pass on your praise to our team! We look forward to seeing you again! Yours sincerely, Ibis Styles Basel City.
by A verified traveler
Posted 23 Oct 2024
Bathroom was not clean
Comment from Hotel Management
25 Oct 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear guest, thank you very much for your visit. We will pass on your complaint to our team! We look forward to seeing you again! Yours sincerely, Ibis Styles Basel City
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear HEEHWAN,We very much appreciate your comments regarding your stay at the ibis Styles Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front Office, ReceptionIbis Styles Basel City
by A verified traveler
Posted 14 Sep 2024
Very goof
by A verified traveler
Posted 2 Sep 2024 on Hotels
Excellent hotel, easy to get to from the Train station. Walking distance to the stadium and the centre.
Comment from Hotel Management
19 Sep 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear Thomas, thank you very much for your kind comment. We are glad to hear that you enjoyed your stay and we look forward to seeing you again! Yours sincerely, Ibis Styles Basel City
by A verified traveler
Posted 16 Aug 2024
Good place to stay
Comment from Hotel Management
20 Aug 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear Mr/Mrs Narendran,We would like to thank you for your comments following your stay at ibis Styles Basel City.It is with great pleasure that we receive your compliments. We will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service.We look forward to welcoming you again, Madam/Mr. and send you our best regards.Front Office, ReceptionIbis Styles Basel City
by A verified traveler
Posted 11 Aug 2024
Lovely hotel, close to transport into Basel. Free Basel pass given to us which gave us free transport. Nice size room, 2nd bed if you have 4 people is a sofa bed which isnt as comfortable as a normsl bed. Breakfast was great ... the kids loved the haribo on offer st breakfast!!!
Comment from Hotel Management
20 Aug 2024 by IBIS STYLES RECEPTION, Hotel Management
Dear Mrs/Mr Rhodri,We would like to thank you for your comments following your stay at ibis Styles Basel City.It is with great pleasure that we receive your compliments. We will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service.We look forward to welcoming you again, Madam/Mr. and send you our best regards.Front Office, ReceptionIbis Styles Basel City
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Arian, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office, ReceptionIbis Styles Basel City
by A verified traveler
comfortable hotel for a business trip
Posted 2 Jul 2024 on Hotelsthe hotel is very nice, breakfast is good, excellent hotel for business
Comment from Hotel Management
5 Jul 2024 by Ibis Styles Basel City, Hotel Management
Thank you very much for your comments about your stay at the ibis Styles Basel City.We are very pleased to hear your words of praise. We will of course be happy to pass on your positive comments to the relevant members of staff. Your satisfaction is the best reward for our employees who work day after day to provide you with impeccable service.We hope to be able to welcome you again soon.With best regardsFront Office, ReceptionIbis Styles Basel City
