Ratings based on 290 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Enjoyed our stay very much and staff were very pleasant.
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Very convenient location, near public transportation, and we got free public transportation card for the entire stay at the hotel.
5 out of 5
by A verified traveler

Posted 21 Aug 2024
We were warmly welcomed by Nichole and Sabrina! Later David helped us to solve a travel issue and went the “extra mile” in doing so. Outstanding customer service by him. Sabrina’s pleasant personality at checkout made us definitely want to return one day. She was absolutely fabulous! Best wishes to the entire staff- Jeff and Zac (USA)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

Wonderful stay

Posted 28 Sep 2023 on Hotels
Amazing place.Very good location. Clear and silent room,good breakfast. The staff is wonderful. These young people were really very helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Mattress too soft

Posted 7 Aug 2023 on Hotels
My only issue egre was the mattress which was very very soft!
5 out of 5
by A verified traveler

Posted 6 Jul 2023
The property was great. Location was the best I have ever been to for a hotel. The people of Basel are so courteous and the city was spotless. I have never been to a city so clean and the people so nice. I would recommend Your hotel and Basel to everyone. You could off the streets, bike lanes and sidewalks.
5 out of 5
by A verified traveler from Kew Gardens

This traveler left a rating score only Posted 20 Jun 2023