Ratings based on 290 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Enjoyed our stay very much and staff were very pleasant.
by A verified traveler
Posted 18 Sep 2024
Very convenient location, near public transportation, and we got free public transportation card for the entire stay at the hotel.
by A verified traveler
Posted 30 Aug 2024 on Hotels
Quick stay following a cruise. Supposed to stay two days it our airline changed the schedule so only one night stay. Unfortunately, didn’t know of the flight change so lost a full days charge $$$$$$
Without AC and just a fan, wow, stuffy. Opening windows you have a lot of street noise. Again, the temperature was unusually hot!
The on facility restaurant is very good!
by A verified traveler
Posted 21 Aug 2024
We were warmly welcomed by Nichole and Sabrina! Later David helped us to solve a travel issue and went the “extra mile” in doing so. Outstanding customer service by him. Sabrina’s pleasant personality at checkout made us definitely want to return one day. She was absolutely fabulous! Best wishes to the entire staff- Jeff and Zac (USA)
by A verified traveler
Posted 17 May 2024
by A verified traveler
Wonderful stay
Posted 28 Sep 2023 on HotelsAmazing place.Very good location. Clear and silent room,good breakfast. The staff is wonderful. These young people were really very helpful.
by A verified traveler
Posted 6 Sep 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023 on Hotels
by A verified traveler
Mattress too soft
Posted 7 Aug 2023 on HotelsMy only issue egre was the mattress which was very very soft!
by A verified traveler
Posted 6 Jul 2023
The property was great. Location was the best I have ever been to for a hotel. The people of Basel are so courteous and the city was spotless. I have never been to a city so clean and the people so nice. I would recommend Your hotel and Basel to everyone. You could off the streets, bike lanes and sidewalks.
