Basai Hotels

"Wonderful welcome and kind service. The suite was so comfortable with separate lounge and dining area. The bed was comfortable and the bathroom was huge! Loved the location and exceptional service from the bell desk in assisting with luggage. "

"Very bad property condition with mosquitoes everywhere !"

"This hotel is Outstanding, a perfect example of what a luxury classic 5 star hotel should be with a sensory experience and every detail to perfection. The grounds, lobby, surroundings, spa, restaurants and lastly the personal and refined service provided by all staff. Lastly, a special mention of the magnificent view of the Taj Mahal, that makes it dreamy! "

"Pool is small "

"Perfect location for the Taj Mahal ...We had a wonderful stay at this lovely hotel. The rooms were clean, comfortable, and well maintained, and the overall atmosphere was very peaceful.. Very nice team"

"We stayed here for a visit to the Taj Mahal. Unfortunately the room booked was very dirty and cleanliness was an issue. Dirty pillow covers and bathroom. We reported immediately and cleaners were sent, however this wasn't a great first impression. Eventually our room was changed to a bigger cleaner room with a view of the Taj Mahal, which was a nice gesture. If visiting the Taj Mahal it's a convenient location and only 5mins ride in a rickshaw. "

"The restaurant in the second floor needs a major update. The chairs are very dirty. The carpets in our room was dirty as well. In general the hotel is semi clean, there are a lot of parts that you can tell they have not clean for a long time. Like the floors and doors in the elevators. Our room was very clean except for the carpet, but the staff is very nice and helpful. "

"Everything was wonderful, would highly recommend and would stay here again."

"The hotel is near the metro station and is quiet. The room we were in was large and spacious with a very large bathroom. "