Ratings based on 960 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler from Kalamazoo
Posted 27 Nov 2024
Very clean and the staff was friendly.
Comment from Hotel Management
28 Nov 2024 by Managment, Hotel Management
Thank you for your Feedback.
by A verified traveler
Posted 25 Nov 2024
Water went from hot to cold off and on. Free breakfast was cold and coffee was not good.
Comment from Hotel Management
26 Nov 2024 by manager, Hotel Management
Thank you for your feedback. I’m sorry to hear that aspects of your stay didn’t meet expectations, particularly the water temperature and breakfast quality. Providing a comfortable and enjoyable experience is our top priority, and I apologize for any inconvenience caused.We are looking into the water issue to ensure it doesn’t happen again, and I’ll share your comments about breakfast and coffee with our team for immediate improvement.We hope you’ll give us another chance to provide you with the exceptional experience we strive for.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Jill, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 17 Nov 2024
good
Comment from Hotel Management
18 Nov 2024 by JIll, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Jill, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 15 Nov 2024
.
Comment from Hotel Management
16 Nov 2024 by Jill, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 12 Nov 2024
Excellent place to stay
Comment from Hotel Management
12 Nov 2024 by Jill, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 11 Nov 2024
First time here. For a last minute over night stay just to get away. Staff was great pool was ok. Lounge was nice food prices affordable and cocktails also good and prices good as well.
Comment from Hotel Management
11 Nov 2024 by jill, Hotel Management
Thank you for choosing us for your last-minute getaway! We're delighted to hear that you enjoyed our friendly team, relaxing lounge, and affordable food and cocktails. It’s great that you had a chance to unwind with us, and we hope the pool added to your stay.We’d love to welcome you back whenever you need another quick escape. Safe travels until then!
by A verified traveler
Posted 10 Nov 2024
We lived it
Comment from Hotel Management
11 Nov 2024 by jill, Hotel Management
Thank you, hope to see you back soon.
