Ratings based on 975 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Nov 2024
Nice, clean and quiet!
Comment from Hotel Management
14 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Quiet during this stay, so relaxing. We were offered an upgrade to a one bedroom suite for $40 extra a night. We took it and we’re pleased it was an end unit so nice nature views. The restaurant food was remarkably different this stay, lacking in good taste. The only other compliant was the shower curtain in bathroom was dirty and needed to be changed. Otherwise- relaxing stay.
Comment from Hotel Management
11 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Great place
Comment from Hotel Management
11 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
It was a great stay
Comment from Hotel Management
11 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
The location and surroundings are beautiful! I loved our murphy bed with kitchenette room. I wish we could have stayed longer to enjoy it more! For the price, this was a great hotel in the off season.
Comment from Hotel Management
9 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Great location in the Mt Washington area. Stayed during May 2024 and again Sept 2024. The second trip was not as enjoyable as the first due to no breakfast services available on site due to renovations. Lots of spiders on the small room deck, but thankfully the maintenance person did a good job to eradicate. Otherwise, the hotel is very nice!
Comment from Hotel Management
9 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
2 out of 5
by A verified traveler

Posted 1 Nov 2024
Had a terrible stay here - so disappointed. Suite was such a let down with a balcony to look at the autumn trees having an apex roof immediately in front of the view so completely obscured- paid for a view. When asked for room change clearly told that third party clients get this room - it’s how it is! Even thought you’ve paid for a room with the view. Pub meal was poor for the price - Room was large and well equipped but just wanted a coffee on the deck looking at the view - fall leaves and didn’t get what I paid for. At check out Reception once again said it’s how it is - so Expedia customers take your cash elsewhere - we are not valued at this hotel. Stay elsewhere - I will next time - such a shame.
Comment from Hotel Management
3 Nov 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry our hotel to did not meet your expectations. Our team works hard to provide exceptional service, and it is always important to receive such feedback.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
The room was spacious and comfortable. The staff were very helpful and friendly.
Comment from Hotel Management
25 Oct 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
We had a room with a great balcony view. Room was clean and spacious. Liked the hot tub and outdoor pool area which had a covered/heated pool entrance room which would be great in the winter
Comment from Hotel Management
23 Oct 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your time at our hotel! Your kind words mean a lot to us, and we are delighted to hear that we were able to contribute to a positive experience during your visit. Our team works hard to provide exceptional service, and it is always rewarding to receive such positive feedback.
3 out of 5
by A verified traveler

Posted 22 Oct 2024
Property and lobby were upscale, but room was not. Room lacked modern conveniences common in chain lodging brands.
Comment from Hotel Management
23 Oct 2024 by rrb, Hotel Management
We hope this message finds you well. Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry the room accommodations did not meet your expectations. Our team works hard to provide exceptional service, and it is always rewarding to receive such feedback.