Ratings based on 14 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Friendly service. On Sunday evening everything closed down at 5:30pm, bar, restaurant, even the main building, no lights outside, property gate closed, luckily i had a whats app contact, which allowed me to contact them at 7:30pm, to turn balcony and pool lights on… nice place, but strange managed.
by A verified traveler
Posted 13 Oct 2023 on Travelocity
Gave my room away😡😡😡
by A verified traveler
Posted 11 May 2022
Overall a nice property and space. Excellent staff and safe. Plenty is within walking distance and the back of the property accesses a road and nice path along the beach. The beach isn't the nicest, but is great for a stroll or some sun. Pool and bar are nice as well. Good place to stay in Puerto Colombia.
by A verified traveler
Posted 17 May 2019
The towles are so old with wholes. Bathtub so dierty and power go off few timee
Comment from Hotel Management
22 May 2019 by Dear, Hotel Management
Dear lord.
PORTO BELLO HOTEL, thanks for your comment and we apologize for not meeting your goal in your stay at the hotel. He poured us a second chance to prove that we have improved on your next stay. We hope to see you again soon.
Sincerely,
Administration
by A verified traveler
Posted 7 Apr 2019
Nicest hotel in the region. Friendly staff. Hot water was not working well, but renovations were on their way
Comment from Hotel Management
9 Apr 2019 by Thank you, Hotel Management
Thank you for your comments, help us improve every day to continue providing our best service, come back soon!
by A verified traveler from Melbourne, FL
Posted 21 Jan 2019
Very clean well maintained small hotel. Staff are very friendly and helpful. Beautiful swimming pool and garden that is well manicured. There is a restaurant on the property. I really liked the Sea Bass ceviche. The hotel has a great location - main entrance is one street away from beach but the property gardens go all the way to the beach and there is a small gate at the bottom of the garden to get onto the beach.
Comment from Hotel Management
24 Jan 2019 by We are happy, Hotel Management
Mr. Phil,
Receive cordial greetings from all the staff of Hotel Boutique.
Dear traveler Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel.
Sincerely,
Victor Castro
Administration
by A verified traveler
Great suite!
Posted 5 Apr 2018 on HotelsComing back from Tayrona we stayed for only one night in the suite (#1) before heading to the airport in Cartagena. The hotel is a converted mansion, and we definitely had an amazing room! Great value and convenient for us.
Comment from Hotel Management
12 Apr 2018 by Pleased to serve you, Hotel Management
Dear thank you very much for your comments, for our staff it was pleasure to serve you, we hope to see you again by our hotel.
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Daniela , Hotel Management
Hola muchas gracias por su comentario, realmente para nosotros es un placer recibirlo le enviamos un saludo de parte de todo el equipo Porto Bello lo esperamos pronto en nuestro alojamiento
by A verified traveler
Posted 19 Jan 2024
Rien a dire de plus que tout a fait convenable
Comment from Hotel Management
14 Feb 2024 by Daniela, Hotel Management
Buenas tardes , es un placer recibir su comentario de nuestro establecimiento, enviamos un saludo de parte de todo el equipo porto bello , lo esperamos muy pronto.Muchas gracias
by A verified traveler
Muy bueno
Posted 20 Aug 2023 on HotelsBuen hotel
Comment from Hotel Management
19 Sep 2023 by sr(a), Hotel Management
muchas gracias por su comentario lo esperamos muy pronto
