Ratings based on 349 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Friendly staff, the hotel is an oasis in the middle of a busy street.
by A verified traveler
Posted 27 Nov 2024
Staff Excelent
Restaurant expensive and poor quality of food
by A verified traveler
Posted 18 Nov 2024
Staff was professional and super friendly. The restaurant served magnificent food with great presentations and our waitress made us feel right at home. The pool was cozy and fun. The one down side was that when you leave your room, all the power shuts down so that leaving something to charge is not going to happen, so I suggest plan ahead with that. Absolutely recommend
by A verified traveler
Posted 12 Nov 2024
Excelente servicio por el staff
by A verified traveler
Posted 9 Nov 2024
Nice and clean staff is very welcoming
by A verified traveler
Posted 5 Nov 2024
It was a good vacation
by A verified traveler
Posted 3 Nov 2024
The girl that checked me in to the hotel took forever, she was answering the phone, and talking to other people checking in taking out lot of extra time for me, the rest of the staff was very helpful, it took me 30 minutes to get checked in…. The noise was horrendous horns blasting at all hours of the day, but especially in the early morning and at night when I’m trying to sleep…
by A verified traveler
Posted 9 Oct 2024
Área around unsafe; noisy
by A verified traveler
Posted 7 Oct 2024
Me encantó la atención del personal , está muy central su ubicación y sus habitaciones súper cómodas. Todo excelente, gracias
by A verified traveler from Waukee
Posted 19 Sep 2024
When I entered the room, the bathroom window was open and couldn’t be closed. The bathroom floor drain, sink and shower more than likely had no water in them because sewer gas was very strong. I ran the water and in the sink and shower to fill the loop seals. I took poured four small glasses of water into the floor drain and the smell stopped. The water was very hard. After my shower, I dried off but felt like I needed another shower. Pigeons occupy the window sill and the deck which was further evident from the feces scattered on the patio and window sill. Overall, it was only one night and I would recommend a different hotel.
