Ratings based on 45 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
- very busy area, many many cars, but good parking garage 10m from front door
- large rooms and kitchen
- air conditioner did not work on first and hot night, clerk claimed he fixed it while we were out on second day - it was not fixed; after several calls and a repairman visit they moved us to another room (a very poor sleep the first night, time to deal with the repairman and move our belongings, and then the other apartments air conditioning barely worked) - no apology, no comp.
- bottom line, big apartment, OK if you need to be in Bari, tired facilities, below average help
Comment from Hotel Management
31 Jul 2024 by Andrea, Hotel Management
Thank you for taking the time to write a review.We hope you appreciated checking in later than expected, the size of the apartment, the modern furnishings, the kitchen equipment, which you used extensively, as well as the maximum availability of the cleaning staff, ready to clean your apartment well beyond the time set out in the regulations, clearly visible in each apartment.We are sorry that you had problems with the air conditioning; as soon as you told us that you were having problems, the specialized technician intervened and it seemed to be working regularly; when in the afternoon of the day after your arrival you told us that it was still not working well, we contacted another specialized technician, who solved the problem. Precisely to avoid causing you further inconvenience, we immediately proceeded to change your apartment; the air conditioning in your new apartment worked very well, as it had been checked beforehand by the specialized technician. We apologized, we solved the problem in a very short time.King regards
by A verified traveler
Home away from home
Posted 17 Dec 2023 on HotelsThe staff was friendly, knowledgeable and helpful with places to eat and buy groceries. The apartment was spacious, clean and well equipped. We immediately felt at home. We would definitely stay here again.
Comment from Hotel Management
19 Dec 2023 by Andrea, Hotel Management
Hello Tracy, thanks for your wonderful score! We are really glad you enjoyed our accommodation. We hope to have the chance to host you again!
by A verified traveler
Posted 7 Oct 2023
Comment from Hotel Management
9 Oct 2023 by Andrea, Hotel Management
Dear Tristan, thank you for the review. We are very happy to have had you as our guest. Regards
by A verified traveler
Posted 2 Apr 2023 on Orbitz
Great location for visiting Pompeii. Very friendly and very helpful. Great coffee and great food close by. Hard to beat at any price.
Comment from Hotel Management
3 Apr 2023 by Andrea, Hotel Management
Dear EAMONN, thank you for the review. We are very happy to have had you as our guest. Regards
by A verified traveler
Sewer smell is a problem
Posted 4 Oct 2022 on HotelsComment from Hotel Management
17 Oct 2022 by Andrea, Hotel Management
Dear Agachi, unfortunately that is a problem that affects a large part of the city.Anyway thanks for your preference and for your score.Best regards
by A verified traveler
Wonderful Stay
Posted 14 Jun 2019 on HotelsVery nice place. Really appreciated the kitchen and available cookware. Rooms are spacious and comfortable. Neighborhood is fairly quiet at night. Place is a reasonable walk from the train station.
Only real disadvantage is you are pretty far from the main center of Bari, Oldtown and most of the restaurants. It's about a 30 minute walk, so not bad. Front desk isn't 24 hours, so make sure you contact them before checking in.
Comment from Hotel Management
18 Jun 2019 by Andrea, Hotel Management
Hi Joel, thanks for your wonderful score! We are really glad you enjoyed our accommodation. We hope to have the chance to host you again!
by A verified traveler
Reasonable apartment/hotel in Bari
Posted 8 Jun 2019 on HotelsGood spacious room with basic kitchen facilities to a good standard. 20 minute walk from the main station and 30 minutes from the old town. Good base for exploring Bari and fairly close to restaurants.
Comment from Hotel Management
9 Jun 2019 by Andrea, Hotel Management
Dear Chris, thank you very much for your preference and for your nice words. Best regards.
by A verified traveler
Visa Residence, Bari, ITALY
Posted 7 Oct 2018 on HotelsWe stayed at the Visa residence on two separate occasions one on way to join cruise ship. We found the person in reception extremely helpful although she spoke little English. The reception is not manned 24 hrs but will arrange a arrival time with you. They ordered taxis for us and indicated what we should pay (13 euros to port and 25 euros to airport).Although not in best location it’s great for short stays and reasonably priced. There is a pizza shop just over road and a very nice and friendly cafe Cavalier about three blocks down. Should we return to Italy we would definitely stay there again.👍
Comment from Hotel Management
10 Oct 2018 by Andrea, Hotel Management
Hi Adrianne, thanks for your very good review! It's been a pleasure to host and help you through your stay in Bari, we hope to meet you again!
Kind Regards.
Recommended
for Everyoneby A verified traveler from Australia
Posted 13 Sep 2018
Pros: Close to train and Centro Storico & apartment very spacious.
We only had 1night in Bari, but this hotel was excellent and the staff could not have been more helpful.
Comment from Hotel Management
13 Sep 2018 by Andrea, Hotel Management
Thank you for your kind words.
We hope to have you again as guests, for a longer time, to admire the beauties of our city.
by A verified traveler
Overall a nice place to stay
Posted 6 Jun 2018 on HotelsClean and nice place, grocery stores were close by. WiFi was too slow.
Comment from Hotel Management
18 Jun 2018 by Andrea, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
