Ratings based on 123 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by Piero, Hotel Management
Grazie
by A verified traveler
Posted 9 Jun 2022
Piero and his wife where very kind. They gave me information to visit the city at my arrival. I highly recommend this hotel. In my next visit to Bari, I will sure come back.
Comment from Hotel Management
13 Jul 2022 by Piero, Hotel Management
Grazie
by A verified traveler
Posted 14 Apr 2022 on Hotels
Comment from Hotel Management
2 Sep 2022 by Piero, Hotel Management
Grazie
by A verified traveler
Posted 28 Sep 2020 on Hotels
Very convenient location for travellers near the station but not far from the old town. Clean, spacious room.
The luggage storage - useful if catching an overnight ferry - costs extra and needs special arrangement
Comment from Hotel Management
8 Nov 2020 by Melo Accomodations, Hotel Management
Thanks
by A verified traveler
Posted 14 Aug 2020 on Hotels
by A verified traveler from United States
Posted 27 Oct 2019
The owners charged us per person when they clearly state it’s for the room . We booked ,my husband and I,a room for the week and they charged us upon arrival double . Worse experience ever. I have travelled numerous times to europe and this place saw an opportunity to rip us off . Our friends were treated the same way . They also charged my credit card additional expense when we paid with my husband credit card. Buyer be ware !!!!
Comment from Hotel Management
28 Oct 2019 by alessandro, Hotel Management
Dear Donna, as I showed you, you booked for 2 people and you showed up in four. The price is based on occupancy. As a result the price was higher. It was also written in the email received from expedia that the maximum number of occupants per room was one. Even expedia on the phone confirmed it. The only advice I recommend next time is to better check the reservation. Best regards.
by A verified traveler from Dorset, UK
Posted 1 Oct 2019
Convenient location within easy walking distance of train station and links to airport. Also able to continue up road directly to old historic part of town. Our room and en-suite were clean and spacious. Secure entrance system and lift. Very bright decor.
Office like feel to functional reception area. Breakfast is a do it yourself affair at “stations” on your floor with bought in prepacked items. Not convinced that these are date checked or topped up on a daily basis. Butter pats were rancid and out of date by one month!! Only one apple in our “fruit bowl”, two yoghurts, two cartons of juice and two tiny packets of crostini toast left at 08.00 at our breakfast spot despite there being 4 rooms on our floor. (At least 3 were occupied.)
by A verified traveler
Charge twice for ou luguages storage
Posted 8 Jul 2019 on HotelsWe stay at this Melo April 25, then leaving fo Matera April 26 then come back April 27. We paid them 20 Euros fby cash for storage 4 luguages on night of April 26. When we come home. We are suprise they charge us 20 Euros to our MC. We have been charge twice for this service. I give them 1 star and reserved to re-review if they can explain me how and why that happen
Comment from Hotel Management
9 Jul 2019 by Alessandro, Hotel Management
Hello
I would like to talk with you by email or WhatsApp. I have tried to text you but I don't know if you have received.
In any case, I don't believe we have charged you twice. If this is happened it's an error and I will give you money back. Not problem. It's not necessary give us 1 star review. It's necessary to talk like humans. I'm here to discuss and solve the problem with you. Best wishes.
by A verified traveler from Canada
Posted 28 Jun 2019
Excellent location a few minutes walk from the train station. Self check in available for late arrival. Excellent communication from host. Very clean and comfortable.
