Ratings based on 30 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very Nice!
Posted 14 Jan 2020 on HotelsVery comfortable and convenient! Extremely close to the autostrada, the train station and Campo Smith ski lift. Easy access to the hotel, room and Garage.
Comment from Hotel Management
12 Feb 2020 by Federica, Hotel Management
Hello!
thanks a lot for your wonderful review! you underlined our facilities so that future guests will take advantage of them; moreover I'm happy you had a nice stay!
by A verified traveler
Posted 27 Feb 2019
Recommended
for Getaway With Friendsby A verified traveler
Residence villa Frejus, skiing, March 2017
Posted 3 Apr 2018 on HotelsWe enjoyed staying here. The appt was adequate with basic cooking facilities and utensils. Plenty of hot water and warmth. It was a simple but nice appartment. Only 5 minutes walk to town and a supermarket. Only 5 mins to the skilifts by car (didn't use the free local bus). Offroad parking (underground) was a bonus.
Comment from Hotel Management
12 Apr 2018 by Federica - owner, Hotel Management
Dear Guest,
thanks a lot for you review, which will surely help future guests with their choice! You focused on what guests usually look for their vacation, thanks a lot .
We hope to have you back at Bardonecchia next winter,
best regards
Federica Bertello
by A verified traveler
Posted 27 Jul 2017 on Hotels
Beds and pillows were uncomfortable. Bedcovers were worn. Sounds travelled through walls and had to endure raucous neighbors when trying to sleep.
by steven r
Posted 9 Jun 2017 on Hotels
We spent the weekend in Bardonecchia at the Residence villa Frejus. It was conveniently located near the train stations and other attractions in Bardonecchia. The front desk is only staffed for a few hours a day, but the staff leave contact information for those who arrive outside of posted times. We arrived a little late and a staff member stuck around outside of posted hours to check us in, which we greatly appreciated. I think it is important to let the staff know if you plan to arrive outside of posted front desk hours. The room(s) were very nice and we had two balconies with mountain views. Entrances to some of the hiking trails in the region are a stone's throw from the Residence villa Frejus. Overall, we had a very positive experience and would definitely consider the Residence villa Frejus again if and when we return to Bardonecchia.
Comment from Hotel Management
20 Jun 2017 by Federica Bertello, Hotel Management
Hello!
thank you for your accurate review, which we appreciate a lot!
We are really glad you underlined the staff's attention to late check ins, because our guests are always welcome!
I hope you'll come to Bardonecchia in winter as well, our winter season is great as well!
Best regards
Federica
Recommended
for Everyoneby A verified traveler from London
Conveniently located spacious appartment
Posted 10 Apr 2017The hotel is a short walk from the train station so if you don't have a car it's perfect. The appartment was clean and very spacious with all amenities. The owner and the receptionist were very helpful, e.g. gave us a lift to a ski rent place with the discount for residents (and it was much cheaper than in other places).
As it was end of season and we were yhe only guests the reception is open within the specified hours only so it's better to plan your arrival for those hours.
by john from italy
This is not a hotel
Posted 14 Sep 2014 on HotelsThis is a hostel complete with printed rules, etc., it is not a hotel! There is a 3 star hotel nearby at less than half the cost!!!
Comment from Hotel Management
16 May 2015 by Federica Bertello, Hotel Management
Hello, the Villa Frejus is a Residence, a holiday house. Pictures show the kitchenette and descriptions specify the different kinds of apartments (studios, one and two-bedroom apartments).
Therefore, I'm sorry but I cannot feel responsible for a wrong guest's choice!
Our guests look for apartments and self catering. Hotels are different in services and room measure, too!
Recommended
for Everyoneby Robert from Sydney
great apartment
Posted 7 May 2014
Pros: Looked new , very clean . Got great warm response from Frederica regarding driving directions. Nothing was too much trouble.
Cons: Parking in basement very tight squeeze if you have a large car. We parked in street on 2nd night.
Location: About 100 m up via vittoria (away from town centre and freeway) is a cosy family run bar restaurant with the best pizzas we have ever tasted ! Value
Big , very clean ,seperate bedroom , fold away dble bed, kitchen , sauna/gym downstairs - it was perfect. Nice mountain views from balcony
by Ingram from Bexley
Excellent place to stay,
Posted 24 Feb 2014 on HotelsMy friends and I thought the complex was generally excellent with its close location to all amenities, underground parking and friendly staff. Our only complaint would be that the free wifi didn't seem to function far from the lounge area.
Comment from Hotel Management
16 May 2015 by Federica Bertello, Hotel Management
Hello,
thank you for your description, we're happy when our guests feel comfortable.
We had some problems with the wi-fi antenna; now the problem has been solved and internet access is good in each apartment.
Hope to have you back soon!
Recommended
for Familiesby A verified traveler
Ideal location for skiing.
Posted 23 Feb 2014
Pros: Good location for skiing and facilities in town.
Cons: There was only 1 mirror in the apartment, which made getting ready interesting.
The hotel is situated within a five minute walk of the town and ski slopes at Campo Smith and a the free ski bus stops outside. We travelled with our 2 children and found the quality of the apartment and equipment to be ideal for our needs and exceed our expectation. There was plenty of hot water and good heating with clean towels provided. There are a number of good places to eat in the town and we were surprised to find that there weren't queues everywhere due to half term. Would certainly stay here again should we return to this resort.
