Ratings based on 961 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The hotel is excellent. The reception, rooms and breakfast all good. The hotel has multilingual staff, we had to drop luggage before check-in and they have good system to store it. Hotel has web check-in which saves time on arrival. It has plenty of free parking at the site. Highly recommended.
Comment from Hotel Management
7 Nov 2024 by Ghulan, Hotel Management
Dear Ghulan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sercotel Porta Barcelona
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Sercotel Porta Barcelona, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 12 Oct 2024
Great place to stay especially for solo travelers
Comment from Hotel Management
13 Oct 2024 by Pherna, Hotel Management
Dear Pherna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sercotel Porta Barcelona
by A verified traveler
Posted 8 Oct 2024
The location of the hotel is in residential area.
Very noisy around hotel
Comment from Hotel Management
9 Oct 2024 by Sercotel Porta Barcelona, Hotel Management
Dear Joseph, We appreciate you for having the time to evaluate your stay in our hotel. We take into account your comments because our goal is to know customersexpectations. All your comments help us to improve. We hope to have the opportunity to welcome you back soon!Best regards,
by A verified traveler
Posted 15 Sep 2024
The staff was very polite, easy parking, very clean room and delicious breakfast.
by A verified traveler
Posted 12 Sep 2024
The property was cleaning,
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Jose, Hotel Management
Estimado JoseMuchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Sercotel Porta Barcelona
by A verified traveler
Posted 22 Aug 2024
Good
Comment from Hotel Management
27 Aug 2024 by Sercotel Porta Barcelona, Hotel Management
Dear Brett,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 19 Aug 2024
This property was awesome, easy to grab a bus to metro station to all splendid and wonderful sights!
Comment from Hotel Management
20 Aug 2024 by Sercotel Porta Barcelona, Hotel Management
Dear Terrilee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Brighton
Posted 19 Aug 2024
The AC was very noisy and it never cooled the room.
Comment from Hotel Management
20 Aug 2024 by Sercotel Porta Barcelona, Hotel Management
Dear Edgar,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
