Ratings based on 974 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Cristian S. Front Desk. Sercotel Caspe, Hotel Management
Thank you!
by A verified traveler
Posted 26 Sep 2024
A total package
Comment from Hotel Management
27 Sep 2024 by Cristian S. Front Desk. Sercotel Caspe, Hotel Management
Dear Cynthia,Thank you for sharing your impressions about your stay at our hotel. It would be a pleasure to welcome you again in the future.Sincerely,
by A verified traveler
Posted 25 Sep 2024
I had an issue with the bathroom upon my arrival but once I made reception aware they sent someone to fix it immediately. Location wasn’t very central but decent n not much to do around the area of the hotel, you will have to step out to get a taxi as Ubers don’t stop in front the hotel.
Comment from Hotel Management
27 Sep 2024 by Cristian S. Front Desk. Sercotel Caspe, Hotel Management
Dear Sonya,Thank you for your comment and for taking the time to share your experience with us. We hope to have the opportunity to welcome you back to our hotel soon.Best regards,
by A verified traveler
Posted 23 Sep 2024
Nice place
Comment from Hotel Management
25 Sep 2024 by S.Rabal Front desk manager, Hotel Management
Dear Harold,Thank you for your time and feedback.Sincerely,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by S.Rabal Front desk manager, Hotel Management
Dear Maria,Thank you for your time and feedback.Sincerely,
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
25 Sep 2024 by S.Rabal Front desk manager, Hotel Management
Dear Linda,Thank you for your time and feedback.Sincerely,
by A verified traveler
Posted 21 Sep 2024
Staff were all helpful
Comment from Hotel Management
22 Sep 2024 by Carlos Rodríguez - Sercotel Caspe, Hotel Management
Dear Ana,We are glad to hear that you enjoyed your stay at our hotel. Thank you for your review and for choosing us as your place of accommodation. We hope you have another opportunity to visit us and enjoy our hospitality once again.Best regards,
by A verified traveler
Posted 5 Sep 2024
our room didn’t have AC and WiFi working but they moved us to another room which got these working. TV isn’t working at all the smell in the lobby is something I didn’t like. it smelt like air freshener all the time. Staff was nice For price I think it was but too pricey for the regular rooms.
Comment from Hotel Management
8 Sep 2024 by Carlos Rodríguez - Sercotel Caspe, Hotel Management
Dear Patricia,Thank you for taking the time to share your comments about your stay at our hotel. We regret that you did not fully enjoy your experience with us, and we apologize for any inconvenience you may have experienced. We appreciate the opportunity to improve, and we hope to have the chance to welcome you back and exceed your expectations.Sincerely,
by A verified traveler from Brooklyn
Posted 4 Sep 2024
The property is clean and well kept. Good location.
Comment from Hotel Management
6 Sep 2024 by Matias Rodriguez, Hotel Management
Dear Vicky,Thank you for your review. We’re glad you found the property clean and well-located. We hope to welcome you back soon.Best regards,Matías RodríguezSercotel Caspe
by A verified traveler
Posted 2 Sep 2024
Great location very walkable to main Placa Catalayan, Sagrada Familia plus great close local cuisine.
Comment from Hotel Management
4 Sep 2024 by Cristian S. Front Desk. Sercotel Caspe, Hotel Management
Thank you, Peter, for your kind words! We're delighted to hear that you enjoyed our convenient location and had a great time exploring the nearby attractions. It's wonderful that you also got to experience the local cuisine. We hope to welcome you back for another great stay!
