Ratings based on 685 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Lovely hotel. Room was on the small side but it was clean and comfortable. Would prefer a door on the bathroom personally. Facilties were good and staff were friendly and helpful.
Comment from Hotel Management
16 Nov 2024 by Sara, Front Desk, Hotel Management
Thank you for your feedback, Dr. Jane!We are glad to hear you enjoyed the cleanliness, comfort, and facilities of our hotel, as well as the friendliness of our staff. We hope to have the pleasure of welcoming you back in the future!Best regards,
by A verified traveler
Posted 10 Nov 2024
Staff very responsive to our needs
Comment from Hotel Management
12 Nov 2024 by Sara, Front Desk, Hotel Management
Dear Ruben,Thank you for your wonderful feedback! We are thrilled to hear that our team was responsive to your needs and that you had a great experience with us.We look forward to welcoming you back in the future.Warm regards,
by A verified traveler from Tolono
Posted 6 Nov 2024
With in walking distance to Sagrada Familia, several restaurants and shopping.
Amazing staff, very accommodating.
Comment from Hotel Management
12 Nov 2024 by Sara, Front Desk, Hotel Management
Dear Jo Ann,Thank you so much for your wonderful review! We are glad to hear that you enjoyed the hotel's location and that our team was able to provide you with great service. It’s always our goal to ensure our guests have a memorable stay, and we’re so glad we could achieve that for you.We look forward to welcoming you back on your next visit to Barcelona!Kind regards,
by A verified traveler
Posted 3 Nov 2024
Lovely hotel. However, disappointed that roof top bar was not opened as expressed in check in
Comment from Hotel Management
3 Nov 2024 by Djailson Vieira, Hotel Management
Dear Patricia,Thank you for taking the time to share your review . We're happy to hear you enjoyed our lovely hotel. However, we sincerely apologize for the disappointment you experienced with the rooftop bar not being open during your stay. Unfortunately, unexpected circumstances because of the weather led to its temporary closure.Thank you again for your feedback, and we hope to see you back soon!Best regards,Djailson VieiraFront desk
by A verified traveler
Posted 1 Nov 2024
My sister in law runs a travel agency in Madrid and warned me about this place…Only there two nights to catch a cruise ship and close to Sagrada so I didn’t listen…Room was not clean smelled horrible and we asked for a new room and told no…In fact every request was treated with NO. I see why my in law never lets her clients stay here. I hate when she is right.
by A verified traveler
Posted 15 Oct 2024
The night shift staff is bit sour.
Comment from Hotel Management
19 Oct 2024 by Sara, Front Desk, Hotel Management
Dear Noel,Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.We hope to welcome you again soon.Best regards,
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Sara, Front Desk, Hotel Management
Dear Saynab,Thank you so much for your review! We are thrilled to know that you had such a positive experience at our hotel.We hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 1 Oct 2024
Hotel room was lovely breakfast was very nice. Dinner menu i did not think there was alot on it. Overall such a lovely hotel and staff very helpful
Comment from Hotel Management
6 Oct 2024 by Sara, Front Desk, Hotel Management
Dear Malene, Thank you for taking the time to share your feedback! We are thrilled that you enjoyed the hotel, especially the room and breakfast. Your feedback about the dinner menu is much appreciated, and we’ll keep it in mind for future improvements.We hope to welcome you back for another great stay!Best regards,
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Sara, Front Desk, Hotel Management
Dear Siseko,Thank you for your review! We are delighted to hear that you had a great experience with us.We look forward to welcoming you back in the future!Best regards,
by A verified traveler from Fishers
Posted 24 Sep 2024
Staff was very pleasant and helpful. The location was great for restaurants and access the La Sagrada Familia.
Comment from Hotel Management
26 Sep 2024 by Sara, Front Desk, Hotel Management
Thank you for your review! We are thrilled to hear that you found our staff pleasant and helpful, and that our location suited your visit, especially with easy access to restaurants and La Sagrada Familia.We look forward to welcoming you again soon!Best regards
