Ratings based on 65 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Excelente opción muy cercana a los lugares turísticos
by A verified traveler
Posted 12 Dec 2024
Excelente opcion, a corta distancia de la playa Barceloneta y la zona turística de la Catedral y la rambla de Cataluña
by A verified traveler
Posted 18 Nov 2024
We were happy with the room, the balcony was a nice touch and the rooftop was lovely. The only issue was the taxi let us out 2 blocks away claiming he couldn't get closer and we had no idea how to get there. Luckily we ran into some English speaking locals that directed us. Our instuctions were to enter the code and walk into reception, but there was no reception at that level. Turns out you needed to take the elevator up, and that information would have been helpful. However we were very happy with the cleanliness of the room, the staff and the location.
Comment from Hotel Management
20 Nov 2024 by Aída, Hotel Management
Dear guest, thanks for your comments, we will give the information of entrance with more detail, and for the taxi sorry so sorry but this not something we can control :) Our warm regards, Pension Ciudadela
by A verified traveler
Posted 10 Sep 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024
Waited over an hour for someone to answer the door so I could check in. Staff was rude and lied that they sent the code, did not apologize. Room had a fetid smell, no window which meant you had to run a AC unit that had obvious signs of mold. The fire sprinkler was tapped off and the bed was very uncomfortable.
by A verified traveler
Posted 18 May 2024
I was pleasantly surprised as I was not expecting much but it was wonderful. I was greet and shown the apartment , living area, and told all the things I needed to know for the weekend.
Close to a train station (across the road) lots of restaurants, easy walking to Marina a beach.
Room had a double bed even though it was a single. No window except for ventilation. Bathroom was modernized. Had some storage and some new slippers… which I used all 24 days!
Elevator was great. Aldi across from front door.
Would stay again but would definitely book a view.
Comment from Hotel Management
2 Jul 2024 by Aida, Hotel Management
Many thanks for your comments, it was a pleasure to receive you, warm regards, Pension Ciudadela
by A verified traveler
Posted 8 Nov 2023 on Hotels
Super nice host and very clean. Great location!
by A verified traveler
Posted 7 Nov 2023
by A verified traveler
Right for the Price
Posted 24 Sep 2023 on HotelsThis property was about what you would expect for the price. The room is exceptionally small. We were placed in the wrong room and then asked to move after we had unpacked all of our things, but otherwise the staff are friendly. Again--the room are amusingly small (we took a picture for our friends), so if you have a lot of luggage, this might not be the most appropriate lodging choice.
Comment from Hotel Management
17 Oct 2023 by Aida, Hotel Management
Dear guest, yes our single room has a double bed for being more comfortable and it is a small room, as it says in the description, it has a window that goes to an internal courtyard, there is no window. It is an economic room. Our warm regards, Pension Ciudadela
by A verified traveler
Posted 19 Sep 2023
Entrance into the building wasn’t the easiest but once upstairs and into the actual rooms was excellent
