Ratings based on 954 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Grand reception and adequate rooms and en suite, parts are a little tired. The breakfast balcony was a good space, the breakfast offer was ok. Its' location is great - and good value.
by A verified traveler from HENDERSON
Posted 5 Sep 2024
Beautiful property for the value. The rooms are big, and could easily fit one chair to help with dressing up!
by A verified traveler
Posted 1 Sep 2024
Likes:
location, staff, water stations, comfortable beds, near metro, air con, near shops and restaurants.
The walls are not sound proof - can easily hear people from next room talking.
There's no peep hole on the door so can not check who's at the door.
Bedroom floor feels dirty. I don't think the cleaners clean it after they made the room.
I feel the hotel is not secure enough as anyone can go in to the hotel and use its lift to gain access - hoping they will improve this.
Overall, we enjoyed our stay here, especially the kids who enjoyed the sweets. Would recommend staying here again.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Henry,Thank you for taking time to share your experience with us. We take note about all the comments in order to improve our service day by day. Best regards.
by A verified traveler
Posted 29 Aug 2024
Very nice place. All staff was very friendly.
Very clean and spacious room.
Beds were super comfortable
And the location was super spectacular.... you can walk at Ramblas and very convenience for all tour because is near to the truistic zone.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Naciba,We would like to thank you for your wonderful review. We are glad to know you had such a nice stay with us. Best regards.
by A verified traveler
Posted 22 Aug 2024
Beautiful atrium that immediately brought calm after the busyness of Las Ramblas. An ideal base from which to explore this phenomenal city.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Marie,We would like to thank you for your wonderful review. We are glad to know you had such a nice stay with us. Best regards.
by A verified traveler
Posted 21 Aug 2024
Great location! Clean and spacious.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Armand,It was a pleasure hosting you. We hope to welcome you back in the future. Best regards.
by A verified traveler
Posted 20 Aug 2024
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Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Sarah,We would like to thank you for your visit and review. Your opinion is very important for us. Kind regards.
by A verified traveler
Posted 19 Aug 2024
I did not like the surrounding areas at night.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Jennifer,We would like to thank you for your wonderful review. We are glad to know you had such a nice stay with us. Best regards.
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Agnieszka,We would like to thank you for your visit and review. Your opinion is very important for us. Kind regards.
by A verified traveler
Posted 17 Aug 2024
and the air conditioning in the room was not working. They moved us to another room and the air conditioning was not working either.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Maria,We are deeply sorry about the inconviniences you mention you had during your stay. You can make sure we will work on that. We hope you can give us a new chance in the future. Best regards.
