Ratings based on 407 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

loved our stay

Posted 20 Jan 2024 on Hotels
amazing stay, so conveniently located and cute clean space with a nice balcony. they communicated well and checkin/out was a breeze. definitely going back
Comment from Hotel Management
26 Jan 2024 by numa Guest Experience Team, Hotel Management
Dear Guest,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 27 Nov 2023
This was a great place to stay! It's on a quiet, pedestrian street so there was little noise. It was centrally located, and we walked everywhere. The management was great, all codes, etc. were delivered in a timely manner and the instructions were easy to understand. The room had everything we needed and our stay was seamless. I'd definitely stay here/recommend to others.
Comment from Hotel Management
29 Nov 2023 by numa Guest Experience Team, Hotel Management
Dear Kathleen,We want to thank you for your kind words! We are thrilled to hear that you enjoyed your stay and had a good time at numa. We look forward to welcoming you back for many more such soulful experiences in the future.Best regards,
5 out of 5
by A verified traveler from Seattle

Posted 5 May 2023
A bit of noise coming from neighbors
Comment from Hotel Management
14 May 2023 by numa Guest Experience Team, Hotel Management
Dear Youssef,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
4 out of 5
by A verified traveler

Posted 31 Mar 2023
Perfectly located great area with Girona metro station is a 1 minute walk to all around the city
Comment from Hotel Management
20 Apr 2023 by numa Guest Experience Team, Hotel Management
Dear Adan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2023 on Hotels
4 out of 5
by A verified traveler

Posted 30 Jun 2022
AC not to powerful
Comment from Hotel Management
14 Jul 2022 by Matteo, Hotel Management
Dear Cecilia, Thank you for your feedback! You're always welcome at numa, and we look forward to seeing you again soon. Best regards, numa Guest Experience Team
5 out of 5
by A verified traveler

Posted 17 Jun 2022
Retro design gem in Eixample, easy self check in with great online support and some great goodies. They have luggage lockers if u arrive early or leave late. We'll definitely be back.
Comment from Hotel Management
14 Jul 2022 by Matteo, Hotel Management
Dear Vedran, Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards, numa Guest Experience Team
4 out of 5
by A verified traveler

Nice rooms but...

Posted 15 Feb 2021 on Hotels
Overall l had a nice stay apart from a hotel staff member entering my room (apparently instead of the room next door) and without knocking. I had a fright, I was in bed and they walked in then walked out without saying anything when they realised I was there. I contacted them via the WhatsApp group because I didn’t know who it was. Obviously thinking it was another hotel guest. They apologised saying they were supposed to enter the room next door but they should knock before entering and they didn’t.
Comment from Hotel Management
28 Feb 2021 by COSI, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, COSI Team
5 out of 5
by A verified traveler

Posted 26 Jul 2020 on Hotels
Comment from Hotel Management
29 Jul 2020 by Orenz, Hotel Management
Hello Alina, Thank you for your great review. We really appreciate this, and look forward to welcome you in the future. Regards, The Retrome team