Ratings based on 154 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
I gave a final 5 score for the decent area location walking distance to interesting sites restaurants shops transport mini markets etc, easy self check-in, Mustafa’s assistance with fixing minor issues at the unit and helping out with immediate needs (Thank you!). Gate, door codes, lockers were easy access very helpful esp for early arrivals.However some 4 stars for not having kitchen appliances how to use instructions, some don’t work or outdated shld be replaced like toaster, no microwave, need more bath towels, no lotion in bathrooms, need more pillows, need a friendly english speaker at front desk and no 24hrs availability when calling from front desk. Anyway we enjoyed the comfortable stay at Murmuri despite all the “other needs” to make stay ready for come back.
Comment from Hotel Management
14 Oct 2024 by Julià Mateu - General Director , Hotel Management
Dear Maria, Thank you so much for your thoughtful review! We're glad to hear you enjoyed our location and appreciated Mustafa's assistance—he’s a great asset to our team. Your feedback about the kitchen appliances, bath towels, and the need for more pillows is very important, and we’ll be sure to address these issues to enhance future stays. We’re also working on improving our front desk support to ensure a better experience. We’re thrilled you had a comfortable stay at Murmuri and look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 26 Sep 2024
Excellent
Comment from Hotel Management
30 Sep 2024 by Julià, Hotel Management
Dear Mark,Thank you so much for your excellent review! We’re delighted to hear that you had a wonderful stay at Murmuri Mercader. It’s our goal to provide a great experience for our guests, and we’re thrilled that we met your expectations.We look forward to welcoming you back on your next visit to Barcelona!Best regards,JuliàHotel Manager
by A verified traveler from Bellevue
Posted 22 Sep 2024
Nice place. Great for a family. I would highly recommend because the area is so nice.
Only downside is you have to get rid of your trash down the street into a bin. Also, our room had no shampoo, only hand soap.
Not a game breaker, but inconvenient. Otherwise, the place is worth considering.
Comment from Hotel Management
23 Sep 2024 by Julià Mateu Hotel Manager, Hotel Management
Dear Samuel,Thank you for your review and for recommending our place for families! We're glad to hear you enjoyed the location and overall stay.We apologize for the inconvenience regarding the lack of shampoo in your room. We'll work on improving these aspects to ensure a more convenient experience for future guests.We truly appreciate your feedback and hope to welcome you back again soon!Best regards,JuliàHotel Manager
by A verified traveler
Posted 5 Sep 2024
Well maintained property. Everything was as described. Really enjoyed our stay.
Comment from Hotel Management
8 Sep 2024 by Julià Mateu Hotel Manager, Hotel Management
Thank you, Bernice, for your kind review! We’re happy to hear that you enjoyed your stay and that everything met your expectations. We look forward to welcoming you back in the future!Best regardsJuliàHotel Manager
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Julià Mateu Murmuri Manager, Hotel Management
Dear Gina,From Murmuri Residence, we are pleased to know that your experience at the hotel has been excellent. It is a pleasure having you here with us. It is very important for us to know the impression we make on our guests in order to improve the service and facilities we offer. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Regards,
by A verified traveler
Posted 13 Aug 2024
Great location, can walk to many attractions, great value for the price
Comment from Hotel Management
13 Aug 2024 by Julià Mateu Hotel Manager, Hotel Management
Dear Francisco,Thank you for your review and for choosing to stay with us. We’re glad to hear that you enjoyed our convenient location and found great value in your stay. Your feedback is important to us, and we’re happy that we could contribute to a positive experience.We hope to welcome you back on your next visit to the area!Best regardJuliàHotel Manager
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Julià Mateu Murmuri Manager, Hotel Management
Dear XIANGBING,Thank you for your feedback and for rating your stay with us so highly. We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Julià Mateu Murmuri Manager, Hotel Management
Dear Richard,Thank you for staying with us and for your lovely recommendation of us to other travelers. Our goal is to exceed the expectations of our clients, and it makes me very proud to read ratings like yours. It would absolutely be my pleasure to welcome you back. Kind regards,
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
6 Jul 2024 by Julia Mateu, Hotel Management
Estimado Jesus,Le agradecemos sinceramente el haber compartido sus impresiones en relación con su reciente estancia con nosotros. Desde Murmuri Reisdence apreciamos escuchar los comentarios de nuestros clientes, porque son esenciales para seguir mejorando nuestras instalaciones y sobre todo, la atención personalizada al huésped. Nos complace enormemente leer que la ubicación, el confort y las habitaciones estuvieron a la altura de sus expectativas. Esperamos poder darle de nuevo la bienvenida muy pronto.
by A verified traveler from Weston
Posted 27 Jun 2024
Great location, comfortable property.
Comment from Hotel Management
28 Jun 2024 by Julià Mateu Hotel Manager, Hotel Management
Dear Gian Mario , We appreciate your kind remarks about Murmuri Resicence , it is very important for us to know the impression we make on our guests to improve our services and facilities. If your travels bring you back to Barcelona, I sincerely hope to have the change to welcome you back again. Julia Mateu Hotel Manager
