Ratings based on 828 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 11 Nov 2024
Quite central
Comment from Hotel Management
12 Nov 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Sir/Madam,Thank you for your review! We’re glad you enjoyed our central location and hope it added convenience to your stay. We look forward to welcoming you back soon for another great experience with us.Warm regards,Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 10 Nov 2024
5 stars
Comment from Hotel Management
12 Nov 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
"Dear Mr Alan,Thank you so much for your 5-star review! We’re thrilled to know you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay.Warm regards,Sara Domingo, Guest Experience Manager
by A verified traveler from Henrico
Posted 2 Nov 2024
by A verified traveler
Posted 19 Oct 2024
Loved it. Great buffet.
Comment from Hotel Management
20 Oct 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Sir/Madam,Thank you for sharing your experience with us.We're thrilled to hear that our gastronomic experiences delighted you and that you appreciated the variety and quality of our buffet offerings. Your compliments are truly appreciated and will serve as a very important source of motivation to keep working with the aim to deliver the high standards we strive for.We look forward to the opportunity to welcome you back for another memorable stay.Warm regards,Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 16 Oct 2024
A lovely hotel with good facilities. Some staff were very friendly but some weren’t too welcoming/friendly to me but I saw Spanish people being treated better, i put it down to staff being fed up with tourists.
Comment from Hotel Management
17 Oct 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Mrs Chutima,Thank you for taking the time to provide us with your valuable feedback.We're delighted to hear that you appreciated our hotel's facilities and the impeccable cleanliness of our rooms. It's wonderful to know that the commitment to service culture by our team has contributed positively to your stay. However, we regret to hear that you felt a difference in the welcome extended to you. Providing a warm and inclusive atmosphere for all guests is at the heart of our service culture, and we apologize if we fell short of this commitment. We assure you that we value every guest and strive to deliver an exceptional room experience regardless of their origin.We would be honored to welcome you again and ensure a stay that meets all your expectations.Best Regards,Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 13 Oct 2024
Nice location, building windows need to be washed, A/C didnt work well and they give room without bath door handle. Everything else was ok.
Comment from Hotel Management
14 Oct 2024 by Guest Experience Manager, Hotel Management
Dear Mr. Alexander,Thank you for taking the time to share your feedback.We appreciate that you chose to share your visit to Barcelona with us and are glad to know that you had an overall pleasant stay.We are however sorry to hear of the issues which you faced with the air conditioning system. We aim to pursue the highest standards within our services and facilities and we can safely say that this incident is not representative of our daily operations.We hope to welcome you back in the future for a flawless experience.Best Regards,Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 9 Oct 2024
Okay
Comment from Hotel Management
13 Oct 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Mr. Emilio ,We would like to thank you for choosing the Meliã Barcelona Sky to spend your stay, as well as for taking your time sharing your valuable feedback on your recent experience in our hotel. It is a pleasure to read that you have enjoyed your stay with us. We would also like to assure you that your comments have been sent to our staff, as it is due to their effort and dedication that we are able to achieve customer satisfaction. We hope to have the opportunity to welcome you soon again and make your stay an unforgettable experience. Kind regards,Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 7 Oct 2024
Nice hotel, comfy bed and friendly staff. Had a sunbathe by the pool which was nice too.
Comment from Hotel Management
13 Oct 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Mr. We would like to thank you for choosing the Meliã Barcelona Sky to spend your stay, as well as for taking your time sharing your valuable feedback on your recent experience in our hotel. It is a pleasure to read that you have enjoyed your stay with us. We would also like to assure you that your comments have been sent to our staff, as it is due to their effort and dedication that we are able to achieve customer satisfaction. We hope to have the opportunity to welcome you soon again and make your stay an unforgettable experience. Kind regards, Sara Domingo, Guest Experience Manager
by A verified traveler
Posted 27 Sep 2024
This hotel and the "Level" staff were amazing. Antonino (Conceirge) was just the most amazing!!! He was there for us whenever needed and would do anything for his clientele. The breakfast was absolutely delicious and lots of choices. The hotel was clean and quiet. Would definitely stay here again!
Comment from Hotel Management
13 Oct 2024 by Sara Domingo, Guest Experience Manager, Hotel Management
Dear Mrs. Angela,We would like to thank you for choosing the Meliã Barcelona Sky to spend your stay, as well as for taking your time sharing your valuable feedback on your recent experience in our hotel. It is a pleasure to read that you have enjoyed your stay with us. We would also like to assure you that your comments have been sent to our staff, as it is due to their effort and dedication that we are able to achieve customer satisfaction. We hope to have the opportunity to welcome you soon again and make your stay an unforgettable experience. Kind regards, Sara Domingo, Guest Experience Manager
