Ratings based on 179 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
We enjoyed our stay. The property is kept up and always nice and neat. The bed was comfortable and the room was spacious. We had breakfast twice and the staff was cordial and friendly. Would come back.
Comment from Hotel Management
14 Sep 2024 by Sonder Team, Hotel Management
Marlene, thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found the property well-maintained, the bed comfortable, and the room spacious. It's also great to know you had a pleasant breakfast experience with our friendly staff. We'd be delighted to welcome you back in the future!
by A verified traveler
Posted 30 Aug 2024
Nice and big rooms close to a Main Street and a plaza with lots of dining options. Communication with the staff was prompt and accurate. I appreciate the help they provided
Comment from Hotel Management
1 Sep 2024 by Sonder Team, Hotel Management
Adriana, thank you for your review! We're delighted you enjoyed our spacious rooms and convenient location near great dining options. It's wonderful to hear that our staff provided prompt and accurate communication. We appreciate your kind words and look forward to welcoming you back!
by A verified traveler
Posted 18 Jun 2024
Very comfortable and the people in charge very nice
Comment from Hotel Management
24 Jun 2024 by Sonder Team, Hotel Management
Juliana, thank you for your kind words! We're delighted to hear you found your stay comfortable and enjoyed our service. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Jun 2024
Pros:
- 400m-500m from the metro.
- Good restaurants in the area.
- With kitchen utensils.
- Unlimited coffee.
- Smiling employees.
- Room looks newly rennovated.
Cons:
-Breakfast is so ordinary for its price. Only simple bread, yogurt and coffee. There is no bread toaster.
-The floor is cold. Room slippers were not provided. You must wear your socks or shoes all the time if you don't have slippers with you.
-You can hear the noise from the other room, specially at night.
- No dental kits as well.
- Carpet in the living area is filthy.
- The patio outside my room is so bushy. Some stems will hurt you.
Comment from Hotel Management
18 Jun 2024 by Sonder Team, Hotel Management
Alyss, thank you for your detailed feedback. We're pleased to hear that you enjoyed the location, local restaurants, and our friendly staff. We apologize for the inconvenience you experienced. Your comments about breakfast variety, room amenities, noise, and cleanliness have been noted, and we will address these issues promptly. We appreciate your input as it helps us improve our services. We hope to have the opportunity to welcome you back for an improved experience.
by A verified traveler
Posted 8 Jun 2024
Great place to stay in an area where the locals live! Great building which was once a palace/ mansion which has been converted into 10 small apartments . The young manager Augustus is extremely friendly, helpful and efficient providing you with maps and recommendations. Lots of shops and restaurants nearby and the Metro a 5 min walk . There is a lovely breakfast included which is served in a delightful courtyard . The lovely lady serving breakfast is a gem ! Highly recommend staying at La Palacete .
Comment from Hotel Management
18 Jun 2024 by Sonder Team, Hotel Management
Luba, thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our historic building and appreciated the local atmosphere. Augusto and our breakfast staff will be thrilled to hear your kind words. We’re glad you found the location convenient and enjoyed the nearby amenities. We look forward to welcoming you back to Le Palacete!
by A verified traveler
Posted 31 May 2024 on Hotels
Very good. Great location, safe area, clean and helpful staff. Lost a star because of lack of bedding and small sofa bed.
Comment from Hotel Management
1 Jun 2024 by Sonder Team, Hotel Management
Simon, thank you for your feedback! We're delighted you enjoyed our location, safety, cleanliness, and helpful staff. We apologize for the inconvenience regarding the bedding and the sofa bed. Your comments will help us improve. We hope to welcome you back soon!
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
27 Apr 2024 by Sonder Team, Hotel Management
Jo-Anne, thank you for that glowing score! We can't wait to host you again in Barcelona or any other Sonder city.
by A verified traveler
Posted 5 Apr 2024
Excellent choice. Can’t be happier.
Comment from Hotel Management
7 Apr 2024 by Sonder Team, Hotel Management
Ashkan, we're thrilled to hear that you had such a positive experience with us! Thank you for choosing Sonder, and we hope to have the pleasure of hosting you again in the future. Safe travels!
by A verified traveler
4 days stay
Posted 19 Mar 2024 on HotelsI was happy with my stay! Everything was clean and the staff were very welcoming. You have to be comfortable with self checking and taking care of replenishing your own supplies but I actually prefer it that way. The maid did come and ask if we wanted to switch our towels.
I really enjoyed the little outside patio, it was nice to enjoy the sun.
I just wish there were wine glasses!
Comment from Hotel Management
7 Apr 2024 by Sonder Team, Hotel Management
Emilie, we're thrilled to know you enjoyed your stay with us! Your satisfaction with the cleanliness and the welcoming staff is our utmost priority. We appreciate your understanding and preference for self-checking and managing supplies independently. Your feedback regarding the wine glasses is duly noted, and we'll certainly consider it for future improvements. We're glad you were able to enjoy the outdoor patio and soak up the sun. Thank you for choosing us, and we look forward to welcoming you back soon!
by A verified traveler
Strongly recommend avoid at all cost!
Posted 2 Feb 2024 on HotelsThe hotel its an improvisation , the toilet was still soiled from previous users. The walls made from cupboard as you could hear clearly any talk, toilet use, shower etc from next door.
The room next door to the breakfast area, which gave the look of a hostel not hotel. Tried to sleep during the day, impossible as noises from adiacente rooms
Comment from Hotel Management
7 Mar 2024 by Sonder Team , Hotel Management
Florin, we sincerely apologize for the subpar experience you encountered during your stay. It is distressing to hear about the cleanliness issues you faced with the toilet and the disturbances caused by noise from adjacent rooms. Your feedback is duly noted, and we will take immediate steps to address these concerns to ensure a more comfortable stay for our guests. We hope to host you again in the future and show you a better experience.
