Ratings based on 961 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from MIAMI
Posted 26 Nov 2024
To far away from everything youneed taxi nothing with in walking distance
by A verified traveler
Posted 24 Nov 2024
Everything was excellent. Very handy to click car rental. The restaurant was superb.
by A verified traveler from Hacienda Heights
Posted 23 Nov 2024
Great people!
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
The hotel itself is beautiful, comfortable, and clean. The location is remote and there is not many options to purchase goods, including bottled water.
The hotel offers bottle water, drinks, and food for purchase, but they are grossly overpriced!!
$4.50 euros for a 200ml juice! The food in the restaurant is limited, also overpriced, and wasn’t very tasty. I did not enjoy the breakfast. There was a large selection, and looked very nice, but lacked flavour. Overall, my only complaint is the food offered and the prices of it.
by A verified traveler
Posted 17 Nov 2024
Great property and great breakfast buffet in the morning.
Comment from Hotel Management
20 Nov 2024 by Experience Team, Hotel Management
Dear Brayden, Thank you very much for this kind review of your recent stay.Your high marks for our breakfast buffet are the cherry on top of the morning toast—our team takes pride in starting your day with a delectable spread. It's music to our ears that our room cleanliness hit the high notes of perfection, ensuring a spotless sanctuary for your relaxation. The thoughtful touches to the everyday essentials in our delicately designed rooms are a testament to our commitment to your comfort. While we're over the moon about your praises, we can't help but notice the service and room amenities didn't quite strum the right chords. Rest assured, we're always tuning our performance to deliver a symphony of satisfaction. And remember, those free soft drinks in your room are our way of saying 'no need to go thirsty' as you savor the rhythm of Barcelona.We look forward to seeing you again soon.Best regards,Experience Team
by A verified traveler
Posted 17 Nov 2024
The restaurant was terrible, we waited forever to be served, and then were brought the wrong food. We couldn’t even eat it. The burger looked grey and the ribs (that we didn’t order) were rubbery and had clearly been heated up. Buns were half frozen. We let the front desk know at check out and they gave us an email to contact, but we still had to pay for it. Beds were very hard. Shuttle drivers were rude.
by A verified traveler
Posted 13 Nov 2024
Great shuttle to the airport hotel is gorgeous.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Dawn, Thank you very much for your kind review.We are delighted to hear that you appreciated our convenient location and the free airport shuttle service, making your stay more comfortable.It would be a pleasure to welcome you back. Best wishes,Hotel Manager
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Bellaire
Posted 4 Nov 2024
