Hotel Termes La Garriga Reviews

Regarding your extensive and critical evaluation, we would like to comment the next points:1) Indeed, the hotel is in the center of the village and it is true that on saturdays and sundays our street becomes pedestrian, but we can't do anything about it, the hotel was built in the late 1800s, and the decision to turn the street into pedestrian, obviously, belongs to the City Council.2) Not apparently: We DO have have three parking spaces in a building near the hotel, in addition to you we had other clients who had already reserved the three parking spaces. You say that someone reluctantly directed you to a parking lot that was full and far away. I ask you who helped you in an unpleasant way? I encourage you to read the reviews of other clients where almost all of them emphasize the kindness of the staff. And about the public parking, is not our responsibility the distance or the fullness of it, we don't know the available capacity of it. 3) The room where you stayed is not on the roof, it is on the fourth floor, the windows are indeed small but because the room is an attic type, with a sloping roof, and it also has two windows on the roof. It is not true that the painting was neglected, I personally checked it, and it is not true, or that the curtains were neglected, it is not true. In fact, it is one of the rooms that a large majority of regular customers request.4) The pools are small, they are not Olympic pools but the outer one has a capacity of 60 cubic meters and the inner one 35. The thermal water is hot, reaches a temperature of 60º and we dose its entry into the swimming pools to cool them. The facilities aim to preserve the historical atmosphere.5) To make it easier, let me tell you that we offer breakfast every day, 365 days a year, and about what you say that is food of a poor quality, I encourage you to read other reviews from our customers and you will see what the vast majority think of the food we offer.

Thank you, thank you very much for your kind comment.We were delighted to be able to serve you, with lovely people like you everything is easier.We reiterate our gratitude.Kind regards

Agradecemos su valoración de las piscinas y habitación. En lo relativo a la espera durante la cena decirle que no fue un problema de personal, ese día teníamos el público más o menos habitual y además una mesa con 26 comensales que celebraban un aniversario, eso hizo que la cocina fuese más apurada pero no fué un problema de camareros. Como compensación el Hotel agradecería aceptasen una invitación para comer dos personas el día que ustedes consideren. Saludos cordiales.

Agradecemos su amable valoración. Saludos cordiales.