Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Nice area
by A verified traveler
Posted 5 Sep 2024
we always stay here, great place & Ajay is the best!
Comment from Hotel Management
6 Sep 2024 by Estela, Guest Relations Manager, Hotel Management
Dear Lisa, Thank you very much for your kind review.We are delighted that you enjoyed the impeccable cleanliness of our rooms, the pristine condition of our hotel, our attentive service, and the comprehensive amenities we provide. It is wonderful to hear that Ajay left such a positive impression on you during your stay with us.It would be a pleasure to welcome you back.Estela, Guest Relations Manager
by A verified traveler
Posted 4 Sep 2024
Todo bien
Comment from Hotel Management
6 Sep 2024 by Estela, Guest Relations Manager, Hotel Management
Estimado Gumersindo,Nos complace enormemente leer que su estancia ha sido satisfactoria y que ha disfrutado de nuestros servicios y comodidades.Esperamos que haya tenido la oportunidad de experimentar nuestro exclusivo bar en la azotea 83.3 Terrace Bar durante su estancia, desde donde se puede admirar la puesta de sol sobre la montaña de Montjuïc y la majestuosidad de la Sagrada Familia, todo ello en un ambiente cálido y con impresionantes vistas a la ciudad de Barcelona.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo.Estela, Guest Relations Manager
by A verified traveler
Posted 3 Sep 2024
Great service, location and accommodations. Walkable to all the landmarks, shopping and great restaurants. They allow us to check in early to enjoy our short stay in Barcelona.
Comment from Hotel Management
4 Sep 2024 by Mireia, Guest Relations Manager, Hotel Management
Dear Leonard, Thank you very much for this kind review of your recent stay.It is heartwarming to hear that you had such a memorable stay with us.We are thrilled that our service and accommodations met your expectations and that the early check-in added to the convenience of your visit to Barcelona.Finally, we are pleased that our central location provided you with the perfect starting point to explore the city's landmarks, shops, and culinary delights.We look forward to seeing you again soon.Best regards,Mireia, Guest Relations Manager
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Estela, Guest Relations Manager, Hotel Management
Dear Kevin, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Estela, Guest Relations Manager
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Estela, Guest Relations Manager, Hotel Management
Estimado Luis,Nos alegra mucho que haya depositado su confianza en el Royal Passeig de Gracia eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo.Estela, Guest Relations Manager
by A verified traveler
Posted 30 Aug 2024
The terrace was not open at all during our stay. It was disappointing. The gym is too small. Other than that everything was great!
Comment from Hotel Management
4 Sep 2024 by Mireia, Guest Relations Manager, Hotel Management
Dear Xuan, Thank you for taking the time to share your review.We are very glad that you had a pleasant stay but are sorry that our fitness facilities did not quite meet your expectations. Suggestions are always welcome.We hope we will have the opportunity to see you again in the future. Best regards,Mireia, Guest Relations Manager
by A verified traveler
Posted 29 Aug 2024
Loved staff and rooftop bar and clean hotel.
Disliked small elevator and wait times , not enough towels
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Dear Alex, Thank you for taking the time to share your review.We are delighted that you enjoyed the attentive service of our staff and the ambiance of our rooftop bar. It is wonderful to hear that the cleanliness of our hotel met your standards, ensuring a comfortable stay for you.However, we regret to hear about your experience with the elevator wait times and the shortage of towels in your room. We understand that delays can be frustrating and we apologize for any inconvenience this may have caused. Additionally, we strive to provide sufficient amenities for our guests and are sorry to hear that this was not the case during your visit.Finally, we hope that the prime location of Royal Passeig de Gracia in the heart of Barcelona's vibrant avenue added to the enjoyment of your stay, allowing you to easily explore the city's attractions.We hope we will have the opportunity to see you again in the future.Estela, Guest Relations Manager
by A verified traveler
Posted 24 Aug 2024
Convenient location to attractions, shops, and restaurant.
Comment from Hotel Management
28 Aug 2024 by Estela, Guest Relations Manager, Hotel Management
Dear Lin, Thank you very much for your kind review.We are thrilled that your stay at Royal Passeig de Gracia was so enjoyable. We are delighted that you appreciated the pristine condition of your room, our hotel's upkeep, the high level of service, and the amenities provided during your visit. It's wonderful to know that our prime location added to the convenience of your stay, allowing you to easily explore the attractions, shops, and restaurants that Barcelona has to offer.It would be a pleasure to welcome you back soon.Estela, Guest Relations Manager
by A verified traveler
Posted 23 Aug 2024
Amazing staff. My wife and I chose to stay here for 4 nights. Very convenient location and walkable to many attraction sites.
Comment from Hotel Management
28 Aug 2024 by Estela, Guest Relations Manager, Hotel Management
Dear Masnun, Thank you for this great review.It is heartening to hear that your stay with us was so enjoyable.We are thrilled that you found our staff welcoming and the cleanliness and condition of our hotel to be impeccable. Our team is committed to providing exceptional service and we are glad that you appreciated the amenities provided in your room. It pleases us greatly that our central location added convenience to your visit, allowing you to easily reach numerous attractions.We look forward to welcoming you back soon.Estela, Guest Relations Manager
