Ratings based on 710 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The location was great but the property itself needs renovation and work. Very dirty and room was way too smaller than the price paid. Literally had no room to walk around.
by A verified traveler
Posted 11 Nov 2024
Perfect spot to see everything walking distance
Comment from Hotel Management
12 Nov 2024 by Jan, Hotel Management
Dear Carlos,Thank you for your feedback! We're delighted to hear that you enjoyed our central location and found it convenient for exploring the city on foot. It's wonderful to know that our location helped make your visit to Barcelona more enjoyable. We hope to welcome you back again soon! Best regards, Jan Hotel Monegal
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Jan, Hotel Management
Estimada Loubna,Gracias por compartir sus comentarios y por su calificación de 4 sobre 5. Nos complace saber que tuvo una experiencia positiva en general durante su estancia. Valoramos su retroalimentación y estamos siempre comprometidos en mejorar para ofrecer una experiencia aún más satisfactoria. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Barcelona.Saludos cordiales,Jan HOTEL MONEGAL
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Jan, Hotel Management
Estimado Mei Lian,Lamentamos que su estancia no haya sido completamente satisfactoria. Apreciamos sus comentarios y seguiremos trabajando para mejorar tanto nuestras instalaciones como la experiencia de nuestros huéspedes. Nos encantaría tener otra oportunidad de recibirlo/a en el futuro y ofrecerle una estadía más placentera.Atentamente, Jan Equipo Hotel Monegal
by A verified traveler from Woodland Hills
Posted 18 Oct 2024
Great place
Comment from Hotel Management
20 Oct 2024 by Jan, Hotel Management
Dear Julia,Thank you for your positive review and for rating us 4 out of 5! We're glad to hear you enjoyed your stay and found it to be a great place. We hope to welcome you back again soon.Best regards, Jan Hotel Monegal Team
by A verified traveler
Posted 16 Oct 2024
Hotel smells good. Conveniently located for Uber and taxi.
Comment from Hotel Management
17 Oct 2024 by Guillem, Hotel Management
Thank you very much for your comment. We are glad to know that you appreciated the ambiance of the hotel and that our location was convenient to use transportation services such as Uber and taxis. We hope to welcome you again on your next visit to Barcelona.A cordial greeting,Monegal Hotel
by A verified traveler
Posted 15 Oct 2024
Good service
Comment from Hotel Management
17 Oct 2024 by Guillem, Hotel Management
Thanks for your comment. We are glad to know that you were satisfied with our service. We hope to welcome you again on your next visit to Barcelona.A cordial greeting,Monegal Hotel
by A verified traveler
Posted 12 Oct 2024
Great and friendly staff, area is so accessible.
Comment from Hotel Management
13 Oct 2024 by Jan, Hotel Management
Dear Joselito,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and the area accessible. It was a pleasure having you, and we hope to welcome you back soon.Best regards, Jan Hotel Monegal Team
by A verified traveler
Posted 7 Oct 2024
none
Comment from Hotel Management
8 Oct 2024 by Jan, Hotel Management
Dear Mei LianThank you very much for your rating of 4 out of 5. We are glad to know that you had a satisfactory stay. We look forward to welcoming you again on your next visit to Barcelona.Kind regards,JanHotel Monegal Team
by A verified traveler
Posted 2 Oct 2024
The property is very old and poorly maintained. My room had broken floor tiles and the balcony door did not open . Ac is a portable unit and made a lot of noice and barely cooled the room. The elevator is super small and slow be ready to make multiple trips and half an hour if traveling with more than one big peace of luggage and/or more than 2 persons
Comment from Hotel Management
3 Oct 2024 by Jan, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay, such as the broken tiles, the balcony door, and the air conditioning unit. We also understand the frustration regarding the small and slow elevator. We appreciate your input, as it helps us identify areas that need improvement. Your experience is important to us, and we will work to address these issues.We hope you might consider giving us another chance in the future.Best regards, Jan Hotel Monegal Team
