Ratings based on 747 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Can’t ask for a better location in Barcelona, big room, big bathroom, everything clean, balcony viewing Plaza Cataluña, really close to metro and at the beginning of La Rambla, soap, shampoo, nice and clean towels. I will stay again without any doubt. Thank you for my great stay
Comment from Hotel Management
17 Jan 2025 by Vanesa, Hotel Management
Thank you for your perfect review! We're thrilled to hear you found our hotel clean, convenient, and that our service met your expectations.
by A verified traveler
Posted 26 Dec 2024
Clean, convenient, great service
Comment from Hotel Management
28 Dec 2024 by Hotel Monegal, Hotel Management
Thank you for your perfect review! We're thrilled to hear you found our hotel clean, convenient, and that our service met your expectations.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
16 Jan 2025 by Vanesa, Hotel Management
¡Muchas gracias por su magnífica valoración! Nos alegra saber que disfrutó de su experiencia.Será un placer darle la bienvenida nuevamente en su próxima visita a Barcelona. ¡Estamos siempre a su disposición!
by A verified traveler
Posted 20 Dec 2024
Alright this hotel is great for service and location for sure. However, it is very basic in its appearance and amenities. I don’t even think they had a hair dryer. The overall look of the hotel is for sure older, they could use some Reno’s. The elevator can only accommodate to a certain number of people and was a bit slow. The staff are lovely, very friendly and they let us stay in the upstairs lounge while we had to wait for a delayed flight. Location is excellent right in front of Primark, loads of restaurants and a station steps away.
Comment from Hotel Management
22 Dec 2024 by Jan, Hotel Management
Dear Anam,Thank you for your detailed feedback. We’re thrilled to hear that you appreciated our excellent service, convenient location, and friendliness of our staff. It's great to know our upstairs lounge was helpful during your wait for your delayed flight. We understand your observations about the hotel’s appearance and amenities, and we appreciate your suggestions regarding renovations. For future stays, please note that hairdryers are available upon request at reception. Regarding the elevator, we’re aware of its limitations and appreciate your patience. We hope to welcome you back in the future for another pleasant stay. Best regards, The Hotel Monegal Team
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Jan, Hotel Management
Lamentamos profundamente que su experiencia no haya sido satisfactoria. Valoramos todos los comentarios de nuestros huéspedes, ya que nos ayudan a identificar áreas de mejora. Si desea compartir más detalles sobre su estancia, estaremos encantados de escucharlos para poder trabajar en ello. Gracias por tomarse el tiempo de dejarnos su opinión.
by A verified traveler from LAKE MARY FL USA
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Vanesa Equipo Hotel Monegal, Hotel Management
Estimado Jorge ,Lamentamos que su estancia no haya sido completamente satisfactoria. Apreciamos sus comentarios y seguiremos trabajando para mejorar tanto nuestras instalaciones como la experiencia de nuestros huéspedes. Nos encantaría tener otra oportunidad de recibirlo/a en el futuro y ofrecerle una estadía más placentera.Atentamente,
by A verified traveler
Posted 20 Nov 2024
The location was great but the property itself needs renovation and work. Very dirty and room was way too smaller than the price paid. Literally had no room to walk around.
Comment from Hotel Management
21 Nov 2024 by Jan, Hotel Management
Dear Sanjeda,Thank you for sharing your feedback. We're glad to hear that you appreciated our central location, as it's one of the key advantages of staying with us. We’re sorry that the condition and size of the room did not meet your expectations. While our building has a historic charm, we understand the need for modernization and continually work to improve our facilities. Regarding room size, we strive to provide accurate descriptions so guests can choose what suits them best. Your comments about cleanliness are concerning, as we take pride in maintaining high standards. We'll address this with our housekeeping team to ensure it doesn't happen again. We appreciate your feedback and hope for the opportunity to offer you a better experience in the future. Kind regards, Jan Hotel Monegal
by A verified traveler
Posted 11 Nov 2024
Perfect spot to see everything walking distance
Comment from Hotel Management
12 Nov 2024 by Jan, Hotel Management
Dear Carlos,Thank you for your feedback! We're delighted to hear that you enjoyed our central location and found it convenient for exploring the city on foot. It's wonderful to know that our location helped make your visit to Barcelona more enjoyable. We hope to welcome you back again soon! Best regards, Jan Hotel Monegal
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Jan, Hotel Management
Estimada Loubna,Gracias por compartir sus comentarios y por su calificación de 4 sobre 5. Nos complace saber que tuvo una experiencia positiva en general durante su estancia. Valoramos su retroalimentación y estamos siempre comprometidos en mejorar para ofrecer una experiencia aún más satisfactoria. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Barcelona.Saludos cordiales,Jan HOTEL MONEGAL
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Jan, Hotel Management
Estimado Mei Lian,Lamentamos que su estancia no haya sido completamente satisfactoria. Apreciamos sus comentarios y seguiremos trabajando para mejorar tanto nuestras instalaciones como la experiencia de nuestros huéspedes. Nos encantaría tener otra oportunidad de recibirlo/a en el futuro y ofrecerle una estadía más placentera.Atentamente, Jan Equipo Hotel Monegal
