Ratings based on 763 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Great location for getting around the city. Very friendly staff. Breakfast selection was impressive. The pool was an added bonus. Would absolutely stay there again.
Comment from Hotel Management
27 Aug 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thank you Ryan for your wonderful review and for choosing our hotel during your recent stay.We’re delighted to hear that our staff’s friendliness made a positive impact on your experience, and that you enjoyed our daily breakfast buffet.We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thanks Sonja for your top rating review!We look forward to welcoming you again.Regards
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Raul hotel indigo Barcelona Team, Hotel Management
Thanks Mr. Wahab for your review and for choosing our hotel for your recent visit.We really hope to welcome you again and provide you with a better service.Regards
by A verified traveler
Posted 6 Aug 2024
Overall good experience, staff is super nice!
Comment from Hotel Management
7 Aug 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thanks Sophie for taking the time to rate your stay with us!We love to know that we created a memorable stay!We hope to see you soon again.Regards
by A verified traveler
Posted 4 Aug 2024
The size of pool too small for hotel size and fridge a little small in room.
Comment from Hotel Management
7 Aug 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thanks Michael for choosing our hotel for your recent visit to Barcelona!We hope to welcoming you soon again.Regards
by A verified traveler
Posted 4 Aug 2024
Quite nice rooms lovely pool and the area was a good choice of food
Comment from Hotel Management
7 Aug 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thank you Sian for your lovely review.We are delighted to know that you enjoyed our swimming pool and other outdoor areas!We hope to see you soon again.Regards
by A verified traveler
Posted 28 Jul 2024
Excellent and friendly staff. Comfy room. Great location. Walk to everything.
Comment from Hotel Management
30 Jul 2024 by Raul hotel indigo Barcelona - Plaza Catalunya Team, Hotel Management
Thanks a lot Lance for your lovely review! We truly appreciate the positive feedback about our staff and room confort.We really look forward to welcoming you soonRegards
by A verified traveler
Posted 27 Jul 2024
Location is very good, in a safe and very walkable area. Not as clean as I was expecting .
Comment from Hotel Management
1 Aug 2024 by Raul hotel indigo Barcelona Team, Hotel Management
Thank you Edna for taking the time to review your stay with us.We are delighted to hear that our central location was convenient for you.We also appreciate you pointing out our areas for improvement. We will work on them to maintain the high standards we strive for.We hope to see you again soon.Regards,
by A verified traveler
Posted 23 Jul 2024
Cucaracha gigante en nuestra almohada. No nos querían cambiar de cuarto diciendo que estaba lleno. Cuando mandaron a alguien, ni siquiera trajo un insecticida. Tuve que perseguir y pisar yo misma tras un buen rato de estar alerta a las 23 hs hasta encontrarla. Logré el cambio de habitación. Ni siquiera un llamado de la gerencia en los 3 días que estuvimos Al salir pedimos en recepción un taxi para ir a tomar un tren a las 7 AM y menos mal que lo pedimos dos veces porque la primera vez no lo habían anotado. Las alfombras estaban muy sucias en todo el hotel.
Comment from Hotel Management
1 Aug 2024 by Raul hotel indigo Barcelona Team, Hotel Management
Gracias Mariel por elegirnos para su reciente estancia.En hotel indigo Barcelona siempre intentamos que todas las estancias este a la altura de los esperado, lamentamos lo ocurrido esta vez. Desde el hotel queremos informar que seguimos y superamos todos los requerimientos en cuanto a safe&safety.Gracias de nuevo por su reseña, seguiremos trabajando para mejorar.Saludos
by A verified traveler
Posted 12 Jul 2024
