Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
The location is excellent. Got free upgraded to a bigger room. Staff is very helpful and nice.
But can hear sound from corridor, shower cabinet has water leakage. Others are all fine, bedding is comfortable.
Comment from Hotel Management
11 Dec 2024 by Thais F., General Manager, Hotel Management
Dear Kwan, Thank you for reviewing your stay with us.We are thrilled to learn that your stay with us was largely enjoyable and memorable.We are delighted that you appreciated the complimentary upgrade to a larger room, our attentive staff, and the comfort of our bedding. It's also gratifying to hear that our hotel's condition and cleanliness met your expectations.However, we regret to hear that the sound insulation in your room did not provide the tranquility we strive for. Also, we understand that the shower cabinet issue may have caused you some inconvenience. We sincerely apologize for these aspects of your stay that fell short.Nonetheless, we are pleased that the prime location of Hotel España Ramblas contributed positively to your stay in Barcelona. Being situated right next to the Ramblas and close to many of the city's attractions, we hope it made your visit all the more enjoyable.We hope to welcome you back in the future. Best wishes,Thais F., General Manager
by A verified traveler
Posted 6 Dec 2024
No VIP treatment received just gave me the card of vip. No early check-in or check out
Comment from Hotel Management
9 Dec 2024 by Thais F., General Manager, Hotel Management
Dear Abu,Thank you for taking the time to share your feedback with us.We are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide exceptional service to all our guests and we regret that we were unable to accommodate an early check-in or late check-out during your stay. These services are subject to availability, and we always do our best to fulfill such requests when possible. Regarding your impression of our hotel's condition, we take great pride in our establishment while incorporating modern comforts. We continuously strive to improve and we appreciate feedback that helps us to better serve our guests in the future.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Thais F., General Manager
by A verified traveler
Posted 6 Dec 2024
Nothing not a 4 star hotel
Comment from Hotel Management
9 Dec 2024 by Thais F., General Manager, Hotel Management
Dear Jimmy,Thank you for sharing your feedback with us.We regret that your stay did not meet your expectations. As a 4-star establishment, we strive to provide services and amenities that align with our standing, ensuring a comfortable and enjoyable experience for our guests. We would appreciate any additional details about your experience to help us address your concerns and improve.We hope you will consider staying with us again in the future. Best regards,Thais F., General Manager
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Dear Mikhail,Thank you for this feedback concerning your recent visit.We are really pleased we met your expectations.We would love to have you back.All the best,
by A verified traveler
Posted 28 Nov 2024
The staff were engaging and courteous.
Comment from Hotel Management
2 Dec 2024 by Thais F., General Manager, Hotel Management
Dear Virginia,Please accept our thanks for your kind review regarding your stay.We are delighted that you appreciated the engaging and courteous nature of our staff, the well-maintained condition of our hotel, and the variety of amenities provided in your room. We strive to provide a memorable experience for all our guests and your positive feedback is very rewarding.Thank you again; we hope to welcome you back soon.Kind regards,Thais F., General Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Estimado Amar, Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Nos alegra mucho que haya depositado su confianza en el Hotel España Ramblas eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,
by A verified traveler
Posted 27 Nov 2024
In the heart of Las Ramblas. Very walkable but there’s a lot of construction.
Comment from Hotel Management
28 Nov 2024 by Thais F., General Manager, Hotel Management
Dear Valerie,Thank you for your feedback concerning our hotel.We are delighted that you enjoyed the cleanliness of your room, the overall condition of our hotel, the quality of service provided by our team, and the amenities available in your accommodation. Our commitment to maintaining high standards is at the heart of our operations.However, we understand that the ongoing construction in the area can be a bit disruptive. We appreciate your understanding, as this is often a part of staying in such a vibrant and historical part of Barcelona.Nevertheless, we are pleased that our location next to the iconic Las Ramblas contributed positively to your stay, allowing you to explore the rich culture and attractions nearby.We hope to have the opportunity to welcome you back in the future.Best wishes,Thais F., General Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Apreciada Magda, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el Hotel España Ramblas.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos seguir contando con su confianza, reciba nuestros mejores saludos.Cordialmente,
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Querido Grey,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Le enviamos un saludo muy cordial y esperamos encantados su próxima visita.¡Hasta pronto!
by A verified traveler
Posted 23 Nov 2024
This is a wonderful place to stay. Very clean, great bathroom, very friendly staff throughout.
Comment from Hotel Management
25 Nov 2024 by Thais F., General Manager, Hotel Management
Dear James,Thank you for this feedback concerning your recent visit.It's heartening to hear that your stay at Hotel España Ramblas was a delightful experience.We are overjoyed that you found our hotel impeccably clean and that the bathroom facilities met your expectations. We aim to provide a comfortable and well-appointed environment for our guests, so it’s reassuring to know we succeeded. Additionally, the fact that our team's friendliness stood out to you is a testament to their dedication to guest service.We look forward to welcoming you back. Best wishes,Thais F., General Manager
