Ratings based on 645 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Hotel Bagués was outstanding. The hotel team were friendly and so helpful, nothing was too much. The room was perfect, great view of Las Ramblas and amazingly quiet once the doors were closed! The roof top bar area was beautiful. I would definitely stay here again!
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Elisabeth,Thank you for taking the time to share your review with us.It's heartening to know that your stay with us was nothing short of excellent.We are delighted that you enjoyed the serene ambience of your room with its inspiring view of Las Ramblas and that our rooftop bar area provided a beautiful setting for your visit. Our team takes great pride in offering a tranquil escape amidst the city's bustle, complemented by the attentive service that ensures every guest's comfort. The fact that you found peace and quiet within your room, thanks to our effective soundproofing measures, is particularly pleasing to hear.We look forward to seeing you again. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
5 Oct 2024 by General Manager, Hotel Management
Dear Bernadette,Thank you for sharing your review.We are really pleased we met your expectations.We look forward to welcoming you back on a future occasion.Best regards,Greg Behn, General Manager
by A verified traveler
Posted 26 Sep 2024
Hotel was in a great location and customer service was excellent. To be honest, can't find any fault with Hotel Bagues - would definitely stay again and highly recommend.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Dear Teri,Thank you for your kind feedback.We are delighted that you enjoyed our prime location, the meticulous cleanliness of our rooms, the well-maintained condition of our hotel, and the comprehensive amenities provided. Our team is especially pleased to know that you appreciated the high level of customer service we strive to deliver. It is great that you found every aspect of your visit to be faultless, and we thank you for your willingness to recommend us to others.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager
by A verified traveler from New York
Posted 13 Sep 2024
Nice location and very cute inside. Great staff too.
Comment from Hotel Management
18 Sep 2024 by Greg Behn, General Manager, Hotel Management
Dear Carlos,Thank you for such a positive review.It brings us immense joy to hear that your stay at Bagués was so satisfying.We are delighted that you appreciated the prime location of our hotel, the charm of our interior design, and the attentive service provided by our wonderful staff. The team at Bagués strives to maintain the highest levels of cleanliness and condition throughout our facilities, and it is great to know these efforts contributed to the enjoyment of your room and its amenities.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager
by A verified traveler
Posted 11 Sep 2024
Lovely hotel.. Five Star! Great Staff and wonderful rooms on LaRambla
Comment from Hotel Management
12 Sep 2024 by Greg Behn, General Manager, Hotel Management
Dear Janet,Thank you for sharing your experience with us.We truly appreciate your wonderful feedback regarding your stay.We are delighted that you enjoyed the impeccable cleanliness of your room, the overall condition of the hotel, our attentive service, and the excellent amenities we offer. Our team works diligently to ensure every aspect of your experience is exceptional, from our beautiful marble decor to the comfort of our rooms featuring unique pieces from the Masriera collection.We hope to have the pleasure of welcoming you back soon.Best wishes,Greg Behn, General Manager
by A verified traveler from South San Francisco
Posted 8 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Greg Behn, Director general, Hotel Management
Estimado James,Nos alegra mucho que haya depositado su confianza en el Bagués eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Le enviamos un saludo muy cordial y esperamos encantados su próxima visita.¡Hasta pronto!Greg Behn, Director general
by A verified traveler from San Francisco
Posted 17 Aug 2024
Stylish boutique hotel near a convenient metro stop from which you can access the Sagrada Familia and the meeting points for any tours you might book. You can also walk to many places in 20 minutes. The service was excellent. Be sure to ask for recommendations from the front desk.
My only minor notes: The gym is tiny so if that's important to you, stay at a larger hotel. Also, the elevator makes a clacking sound when it goes up and down. It was a minor distraction that stops late at night.
Comment from Hotel Management
20 Aug 2024 by Greg Behn, General Manager, Hotel Management
Dear Joshua,Thank you for taking the time to review your stay.We are genuinely thrilled to hear that your stay with us left a positive impression.We are delighted that our prime location was convenient for your explorations, providing easy access to the city's landmarks and that our dedicated front desk team could enhance your visit with their recommendations.However, we regret that you experienced some disturbances with the elevator sound. We will certainly look into this to ensure it is operating smoothly and quietly. We’d also like to clarify that our gym partners nearby offer a more extensive selection of equipment.Nevertheless, we are pleased that aside from these points, your overall visit was enjoyable, and the quality of service met your expectations.We hope to see you again in the future. Best regards,Greg Behn, General Manager
by A verified traveler
Posted 11 Aug 2024
Very nice hotel in a busy touristy area. It is pleasant as long as there are no cruise ships sending deplorable crowds into the city
Comment from Hotel Management
15 Aug 2024 by General Manager, Hotel Management
Dear Niklaus,Thanks for taking the time to share your review.We are truly heartened to receive your positive comments about your stay with us. We are delighted that you enjoyed the impeccable cleanliness of your room, the condition of our hotel, and the attentive service provided by our team. It is great that you appreciated the amenities offered, which we carefully select to enhance our guests' experience, such as our hardwood parquet floors and bathrooms decorated with Indian slate, and the unique pieces from the Masriera collection that endow each room with its own character.We hope to welcome you back on a future occasion. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by The Management, Hotel Management
Estimado David,Nos alegra sobremanera recibir su positivo comentario.Es con gran satisfacción que le agradecemos por su valoración en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Estaremos esperando su vuelta para volver a brindarle nuestros mejores servicios y atenciones. Reciba un cordial saludo,
by A verified traveler
Posted 20 Jul 2024
Fabulous property. Leon at the pool bar is wonderful
Comment from Hotel Management
23 Jul 2024 by Greg Behn, General Manager, Hotel Management
Dear Stuart,Thank you for this kind review.It fills us with pride to know that your stay at Hotel Bagués was so enjoyable and we are delighted that you appreciated the attentive service from our staff, particularly Leon at our pool bar, and the immaculate condition of our property. Our team takes great care to maintain the highest standards of cleanliness and to provide exceptional service, ensuring that every guest's experience is memorable.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager
