Ratings based on 360 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
From Chen in to check out I had an enjoyable experience. The staff was friendly and accommodating. Only downfall was that it was a pretty steep walk to the Metro station. It’s kind of places in the middle of nowhere. It’s about a 10 mins walk from a shopping mall an that was awesome. Aside from that, this Hotel was clean, quiet and if you’re not as picky as me regarding the distance from the metro station lol then it’s a great place to be!
Comment from Hotel Management
11 Nov 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Dear Oshanna,Thank you very much for your lovely feedback.We are glad to know that you had an amazing experience with us, and that you may recommend our pretty new hotel.We truly hope to hosting you again soon.Yours sincerely,
by A verified traveler
Posted 2 Nov 2024
Very well run, clean and modern Holiday Inn hotel. Reception staff went the extra mile to help, after we were redirected to Barcelona after Valencia flooding, and were exceptionally helpful. Location is not great ... well outside the city center, in an industrial region. So if you need to commute to see the sights of Barcelona, expect a lot of taxi bills! (Around E50 a pop). Apart from that, very nice place to stay ... recommended.
Comment from Hotel Management
5 Nov 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Thank you very much Suzanne!
by A verified traveler from OCALA
Posted 30 Oct 2024
muy bueno.
Comment from Hotel Management
5 Nov 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Muchas gracias Manuel!
by A verified traveler
Posted 17 Oct 2024
Rooms are small but clean and modern
Comment from Hotel Management
18 Oct 2024 by Cristina Olivares- Rooms & Division Manager, Hotel Management
Thank you very much Namrata!
by A verified traveler
Posted 11 Oct 2024
Clean, quick service.
Comment from Hotel Management
11 Oct 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Thank you very much Robin!
by A verified traveler
Posted 25 Sep 2024
While checking in at the lobby, our carry on suitcase was stolen. It was visible on their security camera. They did absolutely nothing!
Breakfast needs to be set at 6:30 AM, not 7:00 AM. Many of us were taking tours and needed breakfast at 6:30 AM.
Comment from Hotel Management
25 Sep 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Dear Janet,We are sorry for the issues you suffered in our hotel during your stay. Unfortunately, are facts that are under control of the hotel.We hope you can experience a better stay with us in your next trip.Yours sincerely,
by A verified traveler from Lodnon
Posted 18 Sep 2024
Nice room, and service
Comment from Hotel Management
19 Sep 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Thank you very much Nikolaos!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Cristina Olivares- Rooms & Division Manager, Hotel Management
Dear Sacha,We are sorry that you last stay with us was not comfortable and that we did not meet your expectations. We hope you can give us more information next time, in order to improve anything made wrong.Yours sincerely,
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Muchas gracias Michel!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Cristina Olivares - Rooms Division Manager, Hotel Management
Thank you very much Caydid!
