Ratings based on 957 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Place was very dirty and smelled very bad
by A verified traveler from glenview
Posted 2 Dec 2024
I had to check out on 11/262024
Comment from Hotel Management
2 Dec 2024 by Front Office Generator Barcelona, Hotel Management
Hi, thank you for taking time for leaving a review, we hope to see you again soon and to be able to improve your experience during your stay. Regards
by A verified traveler
Posted 20 Oct 2024
.
Comment from Hotel Management
21 Oct 2024 by Reception, Hotel Management
Thank you for the feedback
by A verified traveler from Buffalo Grove
Posted 22 Sep 2024
Nice and convenient hotel property. Suitable for young people and short term stay (like one night).
Comment from Hotel Management
23 Sep 2024 by Reception, Hotel Management
Thank you for the kind words
by A verified traveler
Posted 6 Sep 2024
Ok
Comment from Hotel Management
19 Sep 2024 by Reception, Hotel Management
Thank you for the feedback!
by A verified traveler from Catano
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Reception, Hotel Management
Thank you for the review
by A verified traveler
Looks great was not worth it.
Posted 28 Aug 2024 on HotelsWas meant to be busy great hotel for solo travel- my friend told me about it.
I arrived at 6pm and it was very quiet.
I went to microwave food and there was a cockroach near the microwave (single but still disgusting as were all the dishes so this put me off going breakfast).
There were very young boys on the roof looked about 12?
I went out at 9pm as still dead people in the lift said the same, came back at 11pm and the front bar area was full but with couples it was not bustley just busy and back bar had 4 people in so I showered.
The toilet in the room didn’t lock (as a woman who needed it to lock) I told reception and they said there were communal showers and toilet. There was one toilet (seemed like mens as no bin and only men using the 3 showers on that floor that were “communal”) I really wasn’t impressed with my stay.
The shower was good in the room but there was a slat loose in the ceiling which made me feel uncomfortable as if someone could look through it?
Could have stayed 4 nights very glad I only stayed one as it’s far away and really did not meet expectations. I’ve been travelling for 4 weeks to many countries this looks the best but really is not.
Comment from Hotel Management
31 Aug 2024 by Reception, Hotel Management
We do regret that we didnt meet your expectations. We hope you will give us another chance!
by A verified traveler
Posted 20 Aug 2024
Security guy and receptionists were really, really nice and helpful.
Comment from Hotel Management
31 Aug 2024 by Reception, Hotel Management
Thanks for the kind words
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Reception, Hotel Management
Thank you for the fantastic feedback. Please come again
by A verified traveler
Posted 9 Aug 2024
Good stay. The lift was extremely slow. Had to keep going down to see reception about a number of things and it took forever due to the lift. My card stopped working and I had to wait 20 mins in the line at reception due to other people checking in. They should have a line just for quick fixes. The location was great.
Comment from Hotel Management
31 Aug 2024 by Reception, Hotel Management
Thanks for making the effort to write about your experience. We regret that you had some bad experience with our lifts
