Ratings based on 917 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Good hotel, almost everything at walking distance, kind staff, good hours for checkin/checkout
by A verified traveler
Posted 19 Nov 2024
Everything was good just mattress was j hard and no coffee and tea in the room otherwise all good
by A verified traveler
Posted 17 Nov 2024
Good staff
by A verified traveler
Posted 16 Nov 2024
Great location just a few minutes walk from Las Ramblas. Fabulous staff, very informative behind the front desk. Really nice full breakfast every day. Price was reasonable.
by A verified traveler
Posted 13 Nov 2024
Excellent hotel and service overall. Unusual bathroom layout which was located by the main room windows… just curtained off from bedroom area. No ac, mini fridge, or coffeemaker and also no tv channels on the tv (only a tv monitor to project shows from personal mobile devices). There is WiFi, a small safe and open shelving for clothes. The toilet is at the room entryway which is a nice enclosed room with a door, while the sink and bathroom facilities are on the other side of the bedroom area. The room is comfortable and I had to sleep with the window open since there was no ac. At night it could get noisy with the window open. The lower level of the hotel had a really nice work space, meeting area and breakfast cafe, and there’s a small rooftop pool with seating and a bar on the rooftop terrace.
Comment from Hotel Management
14 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Preeti, We would like to thank you for this review about your recent experience in our hotel.We're thrilled to hear you enjoyed our hotel's service and found the room comfortable! It's fantastic that our work space, meeting area, and breakfast cafe hit the mark for you. Plus, that rooftop terrace with a pool is quite the spot to relax, isn't it? As for the unusual bathroom layout, it's part of our unique charm, although we understand it might not be everyone's cup of tea. While we do have air conditioning in all our rooms, it seems there was a bit of a hiccup with yours, and for that, we truly apologize. We're also taking a peek into the TV channels - rest assured, we have a variety of national and international channels for our guests' entertainment. Lastly, we're always looking for ways to ensure peace and quiet for our guests, despite our lively location.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Casa Lit Barcelona by Ona
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
¡Buenos días!Nos alegra que te hayas sentido a gusto en nuestras instalaciones.¡Hasta pronto!Casa Lit Barcelona by Ona
by A verified traveler
Posted 8 Nov 2024
Front desk really helpful and nice—especially Alex
Comment from Hotel Management
11 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Danny, Thank you very much for this kind review of your recent stay.We're thrilled to hear that Alex at the front desk made a great impression – he's a star! It's also fantastic to know you found our rooms to be spotlessly clean. On the other hand, I see there's room for improvement regarding the hotel's condition. While our last renovation was in 2022, we're always looking for ways to enhance our guest experience and appreciate your feedback. Rest assured, we're on it!We look forward to seeing you again soon.Best regards,Casa Lit Barcelona by Ona
by A verified traveler
Posted 7 Nov 2024
Average hotel, staff very friendly but have limited resources and forget what you ask for, example I asked for a second pillow, I was told no problem, so I thought great all good and they said they’d put it in the room, but after dinner we came back to no extra pillow, tried again the next day, this time ended up with a pillow, but it was only a half a size pillow, I thought pillows were standard in hotels ?
We were also given a dorma room with a spiral staircase, nice and clean but wouldn’t advise it with a couple that are nearly 60 !
We stayed for four nights, first night the Aircon worked perfectly, every other night after that the Aircon was only a heater, we asked for it to be looked at, only to be told the whole hotel had been switched to winter mode so we couldn’t have Aircon, I think that every single person in the hotel was moaning about it because we had to have the windows open and the noise was unbearable.
Hotel was in a decent location and the staff were very friendly, they tried their best, but their hands were tied, the place needs a bit of management.
Comment from Hotel Management
9 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Philip, Thank you for taking the time to share your review.It's great to hear that our staff's friendliness stood out to you – they really are the heart of our hotel! We're also glad you found our location convenient for exploring the vibrant surroundings. On the other hand, I'm sorry to hear about the mix-up with the pillow and the air conditioning issue. While our hotel has switched to winter mode, we certainly want all our guests to be comfortable, and it seems we missed the mark during your stay. Your feedback is invaluable, and we'll look into how we can better manage these transitions in the future. As for the room with the spiral staircase, we hope it added a unique touch to your stay, although we understand it may not be for everyone.We hope we will have the opportunity to see you again in the future. Best regards,Casa Lit Barcelona by Ona
by A verified traveler
Posted 6 Nov 2024
spartan room, good breakfast
Comment from Hotel Management
7 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Scott, Thank you for taking the time to share your review.We're thrilled to hear that you enjoyed our breakfast selection – our team loves putting together a tasty spread to start the day off right! On the topic of the room, while we aim for a modern and uncluttered aesthetic, we're always open to suggestions on how we can make your stay even more comfortable. It's great to see our cleanliness met your expectations, and we're working hard to maintain the hotel's condition to ensure guests like you have a pleasant stay. Your feedback on our service is much appreciated; our team is here to make your visit as enjoyable as possible.We hope we will have the opportunity to see you again in the future. Best regards,Casa Lit Barcelona by Ona
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Kenneth, Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,Casa Lit Barcelona by Ona
