Ratings based on 556 Verified Reviews

3.9 out of 5
76% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Mar 2020
Bad attitude in my check in. Only 2 people working in the breakfast, good guys, but not enough people to clean the tables, servíng the guests. Very good location.
3 out of 5
by A verified traveler

Posted 10 Feb 2020
Perfectly located, close proximity to everything
4 out of 5
by A verified traveler

Posted 20 Jan 2020 on Hotels
I specifically asked for a balcony room and booked a superior room but there are specific types with balcony. The hotel wanted an extra €30 per night for a balcony room which imo wasn’t worth it. Our room type in the description said it will overlook the passage de Gràcia but didn’t! The breakfast we didn’t book, but from the amount of cafes around the area your better off not paying €20 per person for breakfast in the hotel as it very basic. Overall not a bad hotel based on location.
4 out of 5
by A verified traveler

prime location

Posted 8 Jan 2020 on Hotels
prime location a shoppers heaven staff very friendly rooms very quiet could need a bit more light
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2019 on Hotels
4 out of 5
by A verified traveler from Malaga

Posted 6 Dec 2019
Buen hotels fantastica ubicacion frente a mandarin oriental
5 out of 5
by A verified traveler

Posted 6 Dec 2019
Very well situated and accesible, although a bit hidden. Very friendly staff and always clean and smelling very beautiful. Everyone is courteous and readily available to assist in answering questions and giving directions. Wonderfull overall experience. Would definetly stay there again. Highly recomended.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 15 Nov 2019 on Hotels
Location is excellent, very friendly staff, clean room