Ratings based on 1,068 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Great location. Clean tidy hotel overall very happy
Comment from Hotel Management
11 Dec 2024 by Greg Behn, General Manager, Hotel Management
Dear Aaron,We appreciate that you took the time to share your feedback.We are delighted that you appreciated the pristine condition of your accommodations and the comprehensive amenities we provide. Our location in the heart of Barcelona's Gothic Quarter is indeed one of Aparthotel Arai's highlights, offering unparalleled access to the city's most charismatic and vibrant areas, and we are glad this added convenience to your visit.We would be delighted to welcome you back.Take care,Greg Behn, General Manager
by A verified traveler
Posted 7 Dec 2024
Love this hotel! Cozy and smells clean and nice. Decoration is very modern and artistic.
Comment from Hotel Management
9 Dec 2024 by Greg Behn, General Manager, Hotel Management
Dear Nan,Thank you for sharing your experience with us.We are thrilled that you had such a wonderful stay at Aparthotel Arai.We are delighted that you appreciated the cleanliness of your room, the excellent condition of our facilities, and the amenities provided. Our dedicated team takes great pride in maintaining a high standard of service and ensuring every guest enjoys a comfortable and artistic atmosphere.We hope to have the pleasure of welcoming you back in the future.Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 4 Dec 2024
A real gem of a short term apartments stay in the heart of the Gothic quarter in Barcelona. Superb check-in experience and the staff really took care of us during our stay. The room was very comfortable for me and my wife and two kids, the beds were comfortable, and the decor was beautiful. Will definitely stay here again.
Comment from Hotel Management
5 Dec 2024 by Greg Behn, General Manager, Hotel Management
Dear Jeffrey,Thank you for such a positive review.We are thrilled to hear that your stay with us was memorable.We are delighted that you found the apartments suitable for your family's needs and that the aesthetics and comfort of the room added to your enjoyment. It pleases us to know that our team's efforts made your check-in smooth and your overall stay pleasant. We take great pride in our 4-star property, with its daily housekeeping service, multilingual 24-hour front desk and concierge, and our commitment to providing luxurious accommodations that seamlessly blend historical elegance with modern comforts.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 2 Dec 2024
Service at the hotel especially by the front desk staff was excellent. They were professional, friendly and extremely helpful. Would definitely stay at this hotel on my next visit to Barcelona
Comment from Hotel Management
3 Dec 2024 by Greg Behn, General Manager, Hotel Management
Dear Michael,It was a pleasure to receive your kind review of your stay with us.We are truly overjoyed to hear about your satisfying stay at Aparthotel Arai.We are delighted that you found our service commendable and that our front desk team contributed positively to your experience. It brings us great pleasure to know that you were impressed with the pristine condition of your accommodations, as well as the array of amenities we offer. Our staff works diligently to ensure that every guest encounter is of the highest standard, and we're glad that we succeeded in providing you with a memorable visit.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 1 Dec 2024
We loved this property. Stayed after a cruise and loved that we could walk a lot of places even at night. Lots of police patrolling and felt safe. Lots to eat, drink around, shopping. Very helpful and friendly staff. Spoke English. The rooms are beautiful.
Comment from Hotel Management
3 Dec 2024 by Greg Behn, General Manager, Hotel Management
Dear Jonathan,It was a pleasure to receive your kind review of your stay with us.We are delighted that you appreciated the elegant design of our rooms, the convenient location surrounded by ample dining and shopping options, and the sense of safety provided by the neighborhood. Our team takes great pride in offering friendly and proficient service, and we're thrilled that this contributed to your positive experience.We would be delighted to welcome you back.Take care,Greg Behn, General Manager
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Greg Behn, General Manager, Hotel Management
Dear Zachary,We are grateful for this kind review about your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 24 Nov 2024
An amazing historical building now a luxury hotel. My room was spacious and beautiful. It is exactly what I was looking for when I travel in Europe. And the staff was very helpful in responding to my request.
Comment from Hotel Management
26 Nov 2024 by Greg Behn, General Manager, Hotel Management
Dear Humphrey,We are grateful for this kind review about your recent stay.It brings us immense joy to know that your stay with us was so remarkable.We are delighted that you appreciated the historic charm of our building, the luxurious experience of our hotel, and the spaciousness and elegance of your room. It is also gratifying to hear that our multilingual team was able to assist you effectively. Our staff is indeed dedicated to providing impeccable service and ensuring that all requests are met with efficiency and care.It would be a pleasure to welcome you again.Best regards,Greg Behn, General Manager
by A verified traveler
Posted 14 Nov 2024
Very welcoming and the room was spectacular
Comment from Hotel Management
17 Nov 2024 by Greg Behn, General Manager, Hotel Management
Dear Shabir, Thank you for taking the time to review your recent stay.We are delighted that you enjoyed the welcoming atmosphere, the comfort and cleanliness of your room, and the overall condition of Aparthotel Arai. It is great to know that our efforts to provide a luxurious experience in the heart of Barcelona's Gothic Quarter have been appreciated.We look forward to welcoming you back.Kind regards,Greg Behn, General Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Greg Behn, Director general, Hotel Management
Estimado Brandon,Apreciamos que compartiera su testimonio tras su paso por nuestro Aparthotel Arai.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Esperamos volver a recibirle pronto. Atentamente,Greg Behn, Director general
by A verified traveler
Posted 1 Nov 2024
Loved the hotel. Ambience was perfect in the Gothic Quarter. The shower was very nice after a rainy and cold night.
Comment from Hotel Management
4 Nov 2024 by Greg Behn, General Manager, Hotel Management
Dear Leanne,Thank you for taking a moment to review your experience.We are delighted that the atmosphere of the Gothic Quarter contributed to a memorable experience, and it is great to hear that our shower facilities offered you comfort after a chilly evening. Your commendation on the cleanliness of our rooms and the overall condition of our establishment is much appreciated. Additionally, it a pleasure to know that the amenities provided in your room met your expectations, enhancing your stay with us.We look forward to welcoming you back in the future.Best wishes,Greg Behn, General Manager
