Ratings based on 274 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by ApartHotel Bertran, Hotel Management
Le agradecemos sinceramente por su excelente valoración. Es un honor haberle recibido y esperamos verle pronto.
by A verified traveler
Posted 16 Jul 2024
We are very pleased with our stay in this hotel. It is in a nice and quiet area. Great transportation. The staff is very friendly and helpful.
I highly recommend this hotel.
Thanks to all members of the staff
Comment from Hotel Management
25 Jul 2024 by ApartHotel Bertran, Hotel Management
Dear SoniaThank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our location to be in a nice and quiet area with great transportation options.We are also pleased to know that our staff was friendly and helpful. Your recommendation means a lot to us, and we will pass along your thanks to all our team members.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 7 Jul 2024
Great staff & hotel
Comment from Hotel Management
10 Jul 2024 by Jose Carlos Oliveros, Hotel Management
First of all, thank you very much for your visit, as well as for your wonderful comments about our Aparthotel and its staff.
by A verified traveler
Posted 1 Jul 2024
Very nice staff, communicate well, welcoming, helpful & knowledgeable. Thank you
Comment from Hotel Management
2 Jul 2024 by ApartHotel Bertran, Hotel Management
Thank you for your kind comments, we hope you stay with us again.
by A verified traveler
Posted 23 Jun 2024
Clean and quiet neighbourhood
Comment from Hotel Management
2 Jul 2024 by ApartHotel Bertran, Hotel Management
We are happy to hear that you liked the neighborhood, we hope to see you again.
by A verified traveler
Posted 18 Jun 2024
Clean, well located, friendly staff.
They need softer mattresses. These were rock rock hard.
Breakfast in the morning, but they charge for it… did not know that… would still have ordered it but not disclosed there is a charge.
Would stay here again easily.
Did not use the pool.
Comment from Hotel Management
18 Jun 2024 by ApartHotel Bertran, Hotel Management
Muchas gracias por sus comentarios, tendremos en cuenta sus preferencias para futuras estancias.
by A verified traveler
Posted 15 Jun 2024 on Hotels
The hotel is very close to the metro, Ideal for travel around the city. The staff are friendly and helpful. Our room had a balcony and cooking facilities. We would recommend as a place to stay.
Comment from Hotel Management
18 Jun 2024 by ApartHotel Bertran, Hotel Management
We are happy to hear that you enjoyed your stay with us and We look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by ApartHotel Bertran, Hotel Management
Muchas gracias Sr. Richard por su visita , asi como su puntuacion
by A verified traveler
Posted 5 Jun 2024
Very clean spacious, very large roof terrace, would like curtains to close as blind very stiff as never closed so on first floor room you could be looked in on but only offices opposite that is a very very minor thig, excellent accommodation
Comment from Hotel Management
18 Jun 2024 by ApartHotel Bertran, Hotel Management
We're thrilled to hear you enjoyed your stay with us, though we are not sure about what was the problem with the blinds as all of our rooms have them. We look forward to having you with us in the future.
by A verified traveler
Great location
Posted 20 May 2024 on HotelsGreat front desk service
Comment from Hotel Management
18 Jun 2024 by ApartHotel Bertran, Hotel Management
Thank you, Hemant, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations.
