Ratings based on 25 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
We travelled for the weekend and stayed at Le Torri. The property was so lovely, rustic yet authentic and quite romantic - as is Tuscany.
We were quite surprised by the level of cleanliness. The room, bathrooms and most importantly the bed sheets were spotless.
A really cosy place, we’re so happy we chose it and we definitely recommend this to other guests.
Comment from Hotel Management
23 Sep 2024 by Elisa - Reception, Hotel Management
Dear Diana,thank you very much for your very kind words and for the feedback :)Hope to see you again in the future.Best Regards
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Elisa - Reception, Hotel Management
Thank you very much for your feedback.Best Regards
by A verified traveler
Posted 27 Sep 2023
Unfortunately the experience left a bad taste in our mouth due to one manager on the property. When you choose a place to spend your vacation you hope to feel welcomed with warm hospitality. One of the workers was very kind but the manager we dealt with really ruined the vibe with the way she responded to a couple questions and small requests ( such as an extra garbage bag or toilet paper since we were there 4 nights and it was a windy drive to get anywhere to purchase replenishment). We even offered to pay but we’re rudely cut off and although given the items treated like we were incredibly imposing even to ask. How disappointing to feel such hostility on your special getaway. Other than that the property is cute but room not the most comfortable. We would sadly not recommend.
by A verified traveler from Mission Viejo
Posted 8 Sep 2023
Peaceful and serene, super clean facility and friendly staff. An overall perfect place to relax and enjoy some quite time in a beautiful and picturesque Tuscany region.
Comment from Hotel Management
8 Sep 2023 by Elisa - Reception, Hotel Management
Dear Afshin,thank you very much for your feedback and for your kind words. We hope to see you again in the future. Best Regards
by A verified traveler
Posted 15 Aug 2023
Asked for a ground floor room due to disabilities.We were put in an upstairs room 4 flights of stairs. During the night had to walk down a flight of stairs to reach the washroom . No help with luggage . Just beeping terrible. Left a day earlier. Totally unexeptible monies back
Comment from Hotel Management
17 Aug 2023 by Reception, Hotel Management
Dear Francesco,we apologize again for the inconvenience.As we already told you at check out, unfortunately we do not receive any communication of your request.We discount you the pool towels from the bill since we could do this here. Regarding money back you will have to talk with Expedia first.Best Regards
by A verified traveler
Posted 2 Jul 2023
Great, accomodating staff! Cozy, clean, quiet!
Comment from Hotel Management
6 Jul 2023 by Elisa, Hotel Management
Dear Rivka, thank you for your kind words.We really appreciate it.Hope you will be back in the future. Best Regards
by A verified traveler
Excellent staff and property
Posted 30 Oct 2019 on HotelsElisa was excellent. We were lost following Google map and she waited very late for us to do the check in. She even came out of the property to meet us in the nearest down to lead us to Le Torri.
The property is part of a vineyard and produce its own wine and olive oil. Olive oil was great and we bought a few bottles to take as souvenir. The unit is huge, like an large apartment in the states, other than in a traditional Toscana style as I'd imagine how living like a local feels like. Will definitely come back.
Comment from Hotel Management
30 Oct 2019 by Elisa - Reception, Hotel Management
Thank you very much for your kind words. We are very happy that you had a good stay with us. We hop you will be back. Best Regards
by A verified traveler
Posted 7 Oct 2019 on Hotels
The property is wonderful and the staff willing to assist you in any way they can. A lovely, comfortable and relaxing villa in the countryside but close enough to markets, other wineries and hilltop towns that it is a breeze to get to them. Don’t miss Barberino and Certaldo Alto. Plus, the LeTorres wines are quite good. Thank you, Elena and staff, for making our stay quite memorable.
Comment from Hotel Management
8 Oct 2019 by Elisa- Reception, Hotel Management
Dear Rhys, thank you for your positive feedback.
We are happy that you had a good stay and we hope you will be back in the future. Kind Regards Elisa
by A verified traveler
Posted 20 Sep 2019
Authentic. Peaceful. Excellent views. Tasteful.
Great pool area.
Comment from Hotel Management
20 Sep 2019 by Reception, Hotel Management
Thank you very much for your positive feedback.
I hope you will be back in the future. Kind Regards
by A verified traveler from Arizona
Posted 18 Jul 2019
Off the grid Tuscan experience. Very nice room with many amenities. Appreciated window screens to allow us to keep windows open and enjoy the cool, fresh aroma of the vineyards and olive trees! Nice pool! Nice breakfast. A nice bottle of Le Torri Chianti waiting for us in our room! The people there were very friendly and accommodating! Will go back!
Comment from Hotel Management
18 Jul 2019 by Elisa- Reception, Hotel Management
Dear Sir,
thank you for your kind words and for your positive feedback. Hope to see you again at Le Torri. Kind Regards Elisa
