Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Good service and clean
by A verified traveler from Sg Buloh
Posted 23 Nov 2024
Nice hotel
by A verified traveler
Posted 21 Nov 2024
I booked this for my sister and cousin as it's the nearest hotel to Moa Arena. I was happy when I learned that they are connected to the venue. It was an easy check in and check out.
Comment from Hotel Management
22 Nov 2024 by Conrad Manila, Hotel Management
Dear Diane, Thank you for your awesome feedback. We look forward to welcoming you and your relatives back to Conrad Manila soon.Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 20 Nov 2024
everything is good except the first night those robes kinda stink
Comment from Hotel Management
22 Nov 2024 by Conrad Manila, Hotel Management
Dear Orestes, Thank you for your kind feedback and insights. We are delighted to know that you enjoyed your recent stay at Conrad Manila. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Amazing hotel and great service! The staff is top notch!
Comment from Hotel Management
19 Nov 2024 by Conrad Manila, Hotel Management
Dear Maria Cerian, Thank you for your great feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila. We hope to welcome you again soon. Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 16 Nov 2024
I liked how attentive the staff was to my every need and they were quick to address any concerns I had. The Conrad is conveniently connected to MOA which made my shopping experience smooth. Also, there are several restaurants within Conrad Manila that catered to my every need. The only thing that I didn’t like was that my room had several functional difficulties including the bathroom sliding door getting stuck and my blinds having mechanical issues. However, staff worked quick to try and rectify the issues. Thank you to the staff at Conrad.
Comment from Hotel Management
19 Nov 2024 by Conrad Manila, Hotel Management
Dear Gabriel, Thank you for taking the time to provide your awesome feedback on your recent experience at Conrad Manila. We are delighted to know that you enjoyed your stay. I will certainly share your inspiring words of commendation with the team. We value your insights and hope to welcome you again soon. Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 13 Nov 2024
On Expedia, I chose a room for 2 that included breakfast; but when I got there they said you have to pay extra if breakfast is for more than 1 person. So watch out for that. Also, the hotel was not very accomodating for things like early check-in or late check-out. Many tourists have international flights that arrive early in the morning or depart late at night. A first class hotel would be ready for that and regard it as a foreseeable circumstance.
Comment from Hotel Management
19 Nov 2024 by Conrad Manila, Hotel Management
Dear Stephen, Thank you for taking the time to share your thoughts and feedback with us. We deeply value the insights you have provided and shared it with the team to learn more about your recent experience. I would like to take this opportunity to clarify that the reservation made was inclusive of breakfast for only one person. I would also like to re-assure that my colleague adhered to the hotel’s standard policy on extra person charge and early check-in. We sincerely understand that long flights can be really taxing. Hence, if the expected arrival time is early in the morning, we would recommend on your next trip, to reserve the room from the night before arrival to avoid any inconveniences. We trust that this clarifies the matter and look forward to welcoming you back to Conrad Manila for a more inspiring stay.Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Conrad Manila, Hotel Management
Dear Cheryl,Thank you for your awesome 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Conrad Manila, Hotel Management
Dear Anna,Thank you for your kind 4* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager
